Finance Administration & Data Operations Specialist

HUB24 Limited; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible hybrid work

Employee Share Scheme

Additional leave

Enhanced parental leave

Wellbeing discounts

Job summary

HUB24 Limited is seeking an Administration Services Officer to deliver exceptional service and operational support within the Product Administration team in Melbourne. You will work with data, client correspondence, and tax-related processes while building strong stakeholder relationships in a fast-paced financial services environment.

You will handle cost bases, CGT reporting preparation, and platform service fees, contributing to continuous improvement and regulatory compliance.

Qualifications

• Experience within the financial services industry.
• Strong analytical and problem‑solving skills with the ability to interpret data and investigate issues.
• Excellent organisational skills with the ability to prioritise competing deadlines.

Responsibilities

• Deliver outstanding service and act as a key point of contact for Product Administration enquiries.
• Prepare and manage client correspondence and account maintenance requests.
• Investigate, resolve and escalate operational issues in a timely manner.
• Reconstruct historical cost base information to support CGT reporting requirements.
• Analyse and interpret complex data, identifying and resolving discrepancies.
• Support quarterly and annual tax reporting processes and liaise with external providers.
• Calculate and process client-facing and platform service fees.
• Manage account closures and support MDA compliance, monitoring and reversion activities.
• Partner with Reconciliations and Corporate Actions teams to ensure data integrity and service quality.
• Contribute to process improvement initiatives, risk management activities and regulatory compliance obligations.

Skills

Financial services experience

Analytical thinking

Problem solving

Organisational skills

Communication skills

Stakeholder management

Independent worker

Tools

Excel

Outlook

Word

Iress IPS

Job description

HUB24 Limited is seeking an Administration Services Officer to deliver exceptional service and operational support within the Product Administration team in Melbourne. You will work with data, client correspondence, and tax-related processes while building strong stakeholder relationships in a fast-paced financial services environment.

You will handle cost bases, CGT reporting preparation, and platform service fees, contributing to continuous improvement and regulatory compliance.