Field Tech Engineer - Adhoc

Experis; City Of Bunbury; On-site; AUD 60,000 - 80,000; Full time

Job summary

A leading technology recruitment firm is seeking a Field Tech Engineer in Bunbury, Australia. You will provide technical IT support to internal employees, including troubleshooting hardware and software issues, and managing user accounts. The ideal candidate should have strong experience in desktop support, O365, and Active Directory. This is an adhoc role with opportunities for technical challenges.

Qualifications

• 1 year of experience in IT Service Desk, Help Desk, or Technical Support.
• Experience in hardware break and fix and desk-side software support.

Responsibilities

• Provide technical support to internal employees via various communication methods.
• Troubleshoot and resolve hardware and software issues.
• Manage user accounts and mailboxes in Active Directory.

Skills

Desktop support

O365 experience

Hardware troubleshooting

Network installation

Active Directory

Operating system support (Windows, Linux)

Job description

Field Tech Engineer - Adhoc (178361) Bunbury, Australia

Role – Field Engineer / Field Technician - Bunbury
Client - Top tier global technology client
Adhoc Role

The Role

As a Field Engineer, you will provide technical (1st and 2nd level) IT support to internal employees via telephone, email, walk-ins, and remotely.

Responsibilities

• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PCs
• Active Directory (users, mailbox management), Operating system support (Windows 10 & 7, Linux, and other operating systems)
• Prior experience working in hardware break and fix, installation, desk-side software support, and service desk support
• People with Limited-Service Desk Experience of 1 year in IT Service Desk, Help Desk, IT Support Analyst, or Technical Support can apply
• Provide support for hardware such as laptops, desktops, and monitors

Skills & Experience

• Proven experience in a Technical support environment performing fault investigation, triaging, and resolution
• Experience with desktop support, server support, hardware, network and software installation and troubleshooting
• O365 experience is essential for this opportunity due to the nature of the environment
• Experience with supporting a corporate Windows and Linux environment
• Experience with supporting physical and virtual environments (Desktop and Servers)
• Active Directory (users, mailbox management)
• Operating system support (Windows 10 & 7, Linux, and other operating systems)
• Office 365, Outlook, Exchange, and other critical business application support
• Complex software installation and troubleshooting
• Network (triaging, fault diagnostic, root cause analysis)
• Software and hardware diagnostic skills and building/upgrading PCs

If you have the skills and experience required, APPLY NOW!