Field Services Officer

Department of Families Fairness and Housing; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

The Department of Families, Fairness and Housing in Victoria is seeking Field Services Officers who provide technical building advice and oversee the maintenance and upgrades of social housing properties. The role involves inspecting properties, arranging repairs, cost estimates, and contributing to emergency management preparation.

You will share local knowledge to support housing staff across metropolitan, rural and regional Victoria.

Responsibilities

• Accurately determine maintenance requirements for department-owned assets and ensure works meet the department's frameworks, policies, and processes.
• Manage vacant property inspections and liaise with the Housing Call Centre and community agencies as required.
• Provide expert advice on disability modification requests and major building rectification or asset protection activities.

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life. Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable. We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria. We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

Field Services Officers provide technical building advice and expertise in relation to the maintenance and upgrade of social housing properties. The role involves undertaking property inspections to assess and arrange repair and remedial works orders, arranging specifications and cost estimates for works such as fencing and disability modifications, contributing to emergency management preparation work and providing local knowledge and expert advice to support best use of properties and local housing staff.

ACCOUNTABILITIES INCLUDE

• Accurately determine and assess the maintenance requirements for department-owned property assets, Secretary owned and public and community housing and ensure maintenance works requirements are delivered according to the department's frameworks, policies, and processes.
• Support the management of vacant property inspections in accordance with vacant unit maintenance procedures and inspect community housing properties where required by the Housing Call Centre in consultation with community agencies.
• Undertake initial assessments and provide expert advice and recommendations for disability modification requests and major building rectification or asset protection activities as required.

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