Field Service Technician - NSW

Kion Group; Sydney; On-site; AUD 100,000 - 125,000; Full time

Job summary

A leading company in material handling is seeking a Mechanic Technician in Sydney. The role involves troubleshooting and servicing forklifts, maintaining strong communication with customers, and managing service van stock. Ideal candidates will have a mechanical background, preferably in automotive or heavy equipment, and a positive attitude towards their work. Competitive salary packages and excellent benefits are offered.

Benefits

Competitive Salary Packaging

Access to learning resources

Discounted gym memberships

Fully maintained vehicle

Free counselling access

Birthday gifts

Anniversary bonuses

Qualifications

• Mechanical background ideally in forklifts, heavy equipment or automotive.
• Positive attitude towards work and servicing.
• Willingness to go the extra mile.

Responsibilities

• Diagnose and troubleshoot software and hardware issues.
• Manage Service Van Stock Levels.
• Provide customer service and maintain communication.
• Servicing and repairs on various sizes and models of forklifts.
• Participate in after-hours on-call service.

Skills

Mechanical background

Customer service

Troubleshooting

Communication

Servicing and maintenance

Job description

Overview

Linde Material Handling has been a major participant in the Material Handling industry in Australia since 1971, and as part of the global KION Group, we’re driven by one mission to Push It Forward. We believe our true strength lies in our people, as it’s the unique skills and unwavering commitment of our employees that truly keeps the world moving.

We offer:

• Competitive Salary Packaging: Salary + Vehicle + Mobile Phone + Laptop.
• Free access to over 18,000 learning resources via Linkedin Learning.
• Discounted gym memberships via Fitness Passport for you and your family.
• Fully maintained vehicle via Novated Leasing.
• Free access for you and your family to confidential counselling via EAP.
• A birthday gift to celebrate you each year.
• Anniversary bonuses to celebrate your milestones with us.

Responsibilities

• Diagnose and troubleshoot software and hardware issues.
• Order Spare Parts through the Parts Portal.
• Use the Linde Service App to receive jobs from office and to log relevant information.
• Provide customer service and maintain strong communication.
• Manage Service Van Stock Levels and ensure proper maintenance and care of tools.
• Liaise with the Service Allocators to confirm the jobs assigned every day and ensure all jobs are completed accurately and on time.
• Be able to assist in repairs of units in the workshop.
• Assist other service techs as required.
• Participate in our after-hours on-call service roster for any after-hour issues in accordance with company policies and industrial agreements.
• Servicing and repairs on various sizes and models of forklifts.

Requirements

You will have a mechanical background, ideally having worked on forklifts, heavy equipment or automotive. We're looking for a Technician who has a positive attitude to work, enjoys servicing and maintenance work and is willing to go the extra mile and become a valuable member of our Linde team.

If this role sounds like your next big opportunity, please submit a copy of your current resume and cover letter.

Please note, a pre-employment medical and reference checks are a part of our recruitment process.

We do not accept unsolicited resumes from agencies.

LMHAU is proud to be an equal opportunity employer. We value diversity and inclusion within the workplace and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age or other statuses protected by law or regulations in the locations where we operate.