Field Service Technician- Launceston

Tomra; Launceston; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Sustainability mission

Diverse team

Impactful work

Job summary

TOMRA is seeking a Field Service Technician to service and repair our reverse vending machines across Tasmania. You will travel between sites with a fully serviced EV, focusing on conveyors, sensors, motors, and other equipment.

A clean driving record and a proactive, self-starting attitude are essential. The role requires weekends on a rotating roster and background checks, including driving history and pre-employment medicals.

Qualifications

• Electrical/electronic trade certificate or disconnect-reconnect cert.
• Experience in a similar electrical role.
• Experience with face-to-face customer interactions.
• Strong diagnostic capabilities across mechanical, electrical, and electronic equipment.
• Unrestricted driver’s license and willingness to submit driving history.

Responsibilities

• Servicing and maintaining installed equipment.
• Reporting on service assignments and faults.
• Installing kiosks and bulk processing equipment at new sites.
• Providing excellent customer service to partners and the public.
• Analyze areas for product improvement and report to the local service team.
• Undertake cleaning of equipment.

Skills

Diagnostics

Customer service

On-site troubleshooting

Safety-minded

Road roaster adaptability

Education

Electrical / Electronic Trade Certificate

Disconnect-Reconnect Certificate

Tools

Electrical testing tools

Circuit boards

Sensors

Job description

Our mission? Clean Loop Recycling: a smarter, greener way to keep drink containers in circulation and out of our oceans, streets, and landfills. Thanks to our cutting-edge reverse vending technology, used containers get a second (and third, and fourth!) chance at life turning back into containers again and again.

With over 900 collection points across New South Wales, Queensland, Northern Territory, Western Australia, Victoria, and Tasmania, we’re proud to be making a real difference across Australia.

When you join TOMRA, you become a Looper and part of a passionate crew that’s all about doing good for the planet and our communities. We live and breathe our values of Responsibility, Passion, and Innovation, and we’re always looking for people who share that energy to join us.

We’re also proud to be an equal opportunity employer, celebrating the diversity of our team and the communities we serve. No matter your background, culture, language, or life journey your perspective matters here.

Job Description

Maintain, service and repair TOMRA's pioneering reverse vending machine (RVM) installations and bulk processing equipment within your area of Tasmania to ensure maximum machine uptime and customer satisfaction.

This role will focus on conveyors, sensors, motors, mobile comms and other equipment.

Driving between locations is a large part of the role & so a clean driving record & love for being on the road is paramount.

This is a highly autonomous position that would suit someone who enjoys working individually and is a highly motivated self‑starter.

The successful candidate will be placed on a rotating roster which will include weekends.

Background checks will include a driver history check, federal police check and a pre‑employment medical including drug and alcohol screening.

A fully serviced electrical vehicle is supplied for this role- the successful candidate will need to have the ability to install a charger in a secure place for overnight vehicle charging.

Availability for rostered weekend shifts is highly regarded.

What you’ll be doing:

• Servicing and maintaining installed equipment
• Reporting on service assignments and faults
• Installing kiosks and bulk processing equipment at new sites
• Providing excellent customer service to our partners and members of the public
• Analyse areas of potential improvement of products and report to local service team
• Undertake cleaning of equipment

Qualifications

To be a successful Field Service Technician you will have:

• Electrical / Electronic Trade Certificate OR Disconnect-Reconnect Certificate
• Previous experience in a similar electrical role
• Previous experience interacting face to face with customers
• Strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical and electronic equipment
• Experience in troubleshooting electronic equipment and be able to replace circuit boards, sensors and other electronic components of the RVM (Reverse Vending Machines)
• Unrestricted driver’s license and willing to submit a full driving history record
• Ability to work across a 7-day rotating roster, including weekends

Additional Information

What's in it for you?

• Be part of a purpose-driven organisation making a real impact on sustainabilityand local communities across Australia.
• Be a part of a diverse, tight-knit team who support each other.
• The chance to contribute to a more sustainable future.

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