Field Service Technician

Aristocrat; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

GE Vernova seeks a Field Service Technician to support commissioning, service, and lifecycle performance of advanced power electronics systems. You will lead on-site activities, provide technical guidance, and ensure safe, reliable delivery across complex electrical installations.

This role requires extensive travel (90%+) domestically and internationally, offering exposure to diverse projects in industrial, energy, and marine environments, with a focus on customer satisfaction and rapid issue

Qualifications

• Trade-qualified Electrician or degree in Electrical Engineering required.
• Strong hands-on technical skills with power electronics and medium-voltage knowledge.
• Excellent written and spoken English communication.
• Willingness to travel domestically and internationally on short notice.

Responsibilities

• Perform pre-commissioning, commissioning, servicing, and troubleshooting of SFCs, VFDs, drives, switchgear, transformers, and power systems.
• Provide technical guidance and supervision to customers during installation and service activities.
• Conduct on-site analysis of operational data and communicate findings to customers and site personnel.
• Prepare accurate reports on safety, project status, customer concerns, equipment issues, and failures.
• Deliver on-site guidance and training for operation, maintenance, and troubleshooting of equipment.
• Support Quality team with root cause analyses and reporting of malfunctions and trends.
• Complete site documentation: weekly safety reports, checklists, records, and commissioning/service reports.
• Perform hands-on replacement, testing, and verification of electrical equipment in the field.

Skills

Power electronics

Electrical circuits

Electrical testing

English communication

Team collaboration

PLC programming

Problem solving

Education

Trade-qualified Electrician

Bachelor's degree in Electrical Engineering

Master’s degree in Electrical Engineering

Tools

Data recorders

Power analysers

Oscilloscopes

Hi-Pot testers

Insulation resistance testers

Job description

Field Service Technician - Services and Commissioning

We are seeking a highly motivated and technically strong Field Service Technician to support the commissioning, service, and lifecycle performance of advanced power electronics systems. In this customer-facing role, you will lead on-site activities, provide expert technical guidance, and ensure safe, reliable, and high-quality delivery across complex electrical installations.

This position requires extensive travel (90%+) within the home country and internationally, offering exposure to diverse projects, customers, and technologies across industrial, energy, and marine environments.

Essential Responsibilities

• Perform pre-commissioning, commissioning, servicing, and troubleshooting of Static Frequency Converters (SFCs), Variable Frequency Drives (VFDs), low- and medium-voltage drives, switchgear, transformers, and power systems.
• Provide technical assistance, guidance, and supervision to customers during installation, commissioning, and service activities.
• Conduct on-site analysis and interpretation of operational data and provide technical instruction to customers and site personnel.
• Provide management with accurate and timely reports regarding safety, project and service status, customer concerns, equipment issues, and failures.
• Deliver on-site guidance and training in the proper operation, maintenance, and troubleshooting of assigned equipment and systems.
• Support the Quality team in conducting root cause analyses and generating reports related to equipment malfunctions and failures to identify and analyse undesirable trends.
• Complete all required site documentation, including weekly safety reports, installation checklists, pre-commissioning records, commissioning reports, and service documentation.
• Perform hands-on replacement, testing, verification, and troubleshooting of electrical equipment and systems in the field.
• Adhere to company Health, Safety, and Environmental (HSE) policies and procedures and work in a safe and professional manner to ensure the wellbeing of personnel and the integrity of equipment.
• Effectively interface with customers, contractors, colleagues, and management in a clear, professional, and methodical manner.

Qualifications / Requirements

• Trade-qualified Electrician or holder of a Bachelor's or Master’s degree in Electrical Engineering from an accredited institution.
• Solid understanding of power electronics, electrical circuits, electrical power systems, medium-voltage equipment, and harmonic analysis, supported by strong hands-on technical skills.
• Strong verbal and written English communication skills.
• Hands-on experience using electrical test equipment, including data recorders, power analysers, oscilloscopes, insulation resistance testers, and high-potential (Hi-Pot) test equipment.
• Willingness to travel domestically and internationally for short-duration assignments, often at short notice.
• Sound understanding of Health and Safety requirements and the hazards and risks associated with industrial electrical systems.
• Demonstrated ability to work effectively within a team environment and coordinate tasks with colleagues and stakeholders.
• Valid driver's licence and ability to obtain site-specific certifications and clearances as required.

Desired Characteristics

• Experience with Programmable Logic Controllers (PLCs) and proficiency in at least one programming language.
• Experience in commissioning, servicing, or troubleshooting power conversion systems, drives, switchgear, or power generation equipment.
• Comfortable working aboard marine vessels and remaining offshore for extended periods when required.
• Strong interpersonal, communication, and leadership skills.
• Proven analytical problem-solving capability and a demonstrated ability to drive continuous quality improvement.
• Ability to build and maintain strong customer relationships while representing the company in a professional manner.
• Ability to interface effectively at all levels of the organisation, both internally and externally.

As GE Vernova is a global organization, working across different time zones, and monitoring, reading and responding to contact outside normal working hours can be expected.

Relocation Assistance Provided: No

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.