Field Service Technician

Alfabs Group; Mackay Regional; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible schedule

Employee assistance program

Employee discounts

Permanent, full-time role

Job summary

Alfabs Group is seeking Electrical and Mechanical Field Service Technicians to work on underground mining equipment across Queensland. You will diagnose faults, perform maintenance, and support coal cutting and face machinery, often in challenging environments. The role is DIDO from Emerald, Mackay or Rockhampton with travel to sites.

You will work with experienced trades, drive continuous improvement, and contribute to keeping clients productive and safe.

Qualifications

• Tradesperson with underground coal mining field service experience.
• Ability to fault-find and diagnose complex electrical and mechanical faults.
• Competent reading of schematics, drawings and scopes.
• Commitment to safety and high work ethic.
• Willingness to travel and operate autonomously or in a crew.

Responsibilities

• Diagnose and troubleshoot faults on underground mining equipment.
• Carry out planned and breakdown maintenance and repairs.
• Respond to emergency field service call-outs when needed.
• Support coal cutting and face machinery underground.
• Rebuild, refurbish, assemble and commission equipment.
• Install and test electrical components and control systems.
• Conduct pre-start checks and statutory tests.
• Read schematics and engineering drawings to execute tasks.
• Build relationships with customers and site teams.
• Perform work safely and professionally.

Skills

Fault-finding

Schematics reading

Communication skills

Autonomy

Travel willingness

Education

Electrical or Mechanical Trade Qualification

Job description

FIELD SERVICE TECHNICIANS

Electrical & Mechanical | Underground Mining | QLD

Big gear. Bigger challenges. No two days the same.

Alfabs Mining is growing — and we’re looking for experienced Electrical and Mechanical Field Service Technicians who know their way around underground mining equipment and aren’t interested in spending every day doing the same thing.

Based DIDO from Emerald, Mackay or Rockhampton, QLD where you’ll hit the road and head underground, supporting customers across Queensland with diagnostics, breakdowns, repairs, rebuilds and commissioning of specialised underground mining, material handling and face machinery.

If you can fault-find under pressure, solve problems others can’t and take pride in getting serious machinery back into production, we want to hear from you.

Alfabs Group is an ASX-listed Australian engineering and manufacturing company, and our Mining business is entering a major growth phase with a strong pipeline of work across NSW and Queensland.

This is your chance to get in while we’re growing.

THE ROLE

This isn’t a workshop-only role. You’ll be out where the equipment earns its keep — providing hands‑on technical support across underground coal mining operations. You’ll work across specialised equipment, tackle complex faults and work alongside experienced electrical and mechanical trades to keep our customers moving.

Expect to get involved in:

• Diagnosing and troubleshooting electrical and mechanical faults on underground mining equipment
• Planned maintenance, preventative maintenance and breakdown repairs
• Emergency field service call‑outs when the pressure is on
• Supporting coal cutting and face machinery underground
• Equipment rebuilds, refurbishment, assembly and commissioning
• Installing, testing and commissioning electrical components and control systems
• Conducting pre‑start checks, inspections and statutory testing
• Reading and working from schematics, engineering drawings and scopes of work
• Building strong relationships with customer and site teams
• Getting the job done safely, properly and professionally

WHAT YOU’LL BRING

We’re looking for tradespeople who know their stuff, back themselves and work well when the job gets challenging.

You’ll need:

• Relevant Electrical or Mechanical Trade Qualification
• Underground coal mining field service experience
• Extensive experience in Coal Cutting / Face Machinery
• Strong fault‑finding and diagnostic capability
• Ability to read and interpret schematics, engineering drawings and scopes
• A serious commitment to safety
• Strong work ethic and a willingness to get stuck in
• Good communication skills and the ability to deal confidently with customers
• Ability to work autonomously and as part of a crew
• Willingness to travel
• Flexibility to work overtime when the job requires it
• Current Drivers Licence

Even better if you already have:

• Current Coal Board Medical
• Forklift licence
• Broad experience across underground coal mining and face machinery

WHY ALFABS?

Because if you’re good at what you do, you should be somewhere that gives you room to use it.

At Alfabs, you’ll get:

• Permanent, full-time employment
• Excellent hourly rates and allowances based on experience
• Genuine flexibility
• Diverse field service work across Queensland
• Access to specialised underground mining and face machinery
• A strong pipeline of projects and growing customer demand
• Career development and progression as the Mining business expands
• The backing of an ASX-listed Australian company
• A down‑to‑earth, experienced team that works together
• Employee rewards and discounts
• Employee Assistance Program
• The opportunity to build a serious long‑term career — not just take another job

READY FOR SOMETHING BIGGER?

If you’re tired of doing the same jobs on the same gear and want a role where your skills actually get tested, this could be your next move.

You’ll have the stability of a permanent role based from QLD, DIDO, combined with field service work across some of Australia’s leading underground coal operations.

Serious machinery. Complex problems. Good people. Plenty of work ahead.

PEOPLE MAKE ALFABS.