Field Research Officer - Act - Canberra

Roy Morgan Ltd; Canberra; On-site; AUD 34,000 - 44,000; Full time

Job summary

Roy Morgan Ltd. is seeking Field Research Officers to visit households across Australia, initiating conversations at the door and conducting structured interviews on a wide range of topics.

You will build rapport quickly, handle refusals respectfully, and ensure informed consent while recording observations and maintaining privacy. You will plan your weekly schedule to meet agreed hours, including at least one weekend day.

Qualifications

• Proven ability to build rapport with diverse households.
• Strong communication skills, including active listening and adapting style.
• Reliable time management and ability to meet targets with minimal supervision.
• Comfortable using digital interviewing tools and following scripts.

Responsibilities

• Visit assigned households and initiate conversations at the door with confidence.
• Build rapport, manage refusals, obtain informed consent, and conduct interviews.
• Record observations accurately and maintain confidentiality per privacy protocols.
• Plan your weekly schedule to meet agreed hours, including at least one weekend day.

Skills

Resilient relationship-builder

Empathetic communicator

Organised self-starter

Tech-comfortable

Tools

Tablets

Job description

Join Roy Morgan and be part of a team conducting face-to-face interviews that capture the views, experiences, and behaviours of Australians. Our Field Research Officers play a vital role in collecting accurate, high-quality data that informs government, business, and community decisions across the country.

What you’ll do

• Visit assigned households and confidently initiate conversations at the door
• Build rapport quickly, manage refusals and objections respectfully, and ensure informed consent
• Conduct accurate, structured interviews on a wide range of topics
• Record observations, follow safety and privacy protocols, and maintain strict confidentiality
• Plan your weekly schedule to meet agreed hours, including at least one weekend day

All interviews are conducted using Roy Morgan’s secure systems. We provide full training, a clear field manual, and ongoing support from experienced field managers.

Who is best suited for this role

• Resilient relationship-builder: You bounce back from a “no,” stay friendly and professional, and try the next door with the same energy.
• Empathetic communicator: You listen well, handle sensitive topics with care, and adapt your style to suit different households.
• Organised self-starter: You manage your time, plan routes, keep tidy records, and meet targets without constant supervision.
• Tech-comfortable: You’re confident with tablets and following on-screen scripts/protocols.

Nice-to-have: experience in field interviewing, door-to-door outreach, call centre/customer service, community work, or education services.

Why you should apply

• Purpose with impact: Your work will contribute to vital data that supports decision‑making at the highest levels.
• Flexibility with structure: Choose your weekly schedule (with minimum hours) and work close to home where possible.
• Training & support: We equip you with the skills, tools and guidance to succeed—no previous research experience required.
• Professional standards: Be part of a respected team known for quality, accuracy and confidentiality.

Essentials

• Availability of 20+ hours per week (including one weekend day; flexibility to add hours at peak times)
• Current driver’s licence and a reliable, registered vehicle
• Fluent English (spoken and written) and the legal right to work in Australia
• Willingness to obtain a National Police Check and Working with Children’s Check (paid by Roy Morgan)

We value diversity and encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples.

Privacy Statement:

Roy Morgan is committed to protecting your privacy. You can read our privacy policy by clicking on the following link www.roymorgan.com/legal/privacy. The information provided by you will be used to assess and process your application for recruitment. To do this, we may share your information with any recruitment agency engaged to assist with our recruitment processes. Should you, at any time, choose not to proceed with your application you may exit the recruitment process by emailing [e-mail] and advising us in writing of your decision.