Field Representative Development – Marketing & Sales Operations

Caterpillar Inc.

City of Melbourne

On-site

AUD 65,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Relocation assistance

Job summary

Caterpillar Inc. in Australia is offering an 18–24 month Field Rep development program in Marketing & Sales Operations to accelerate your career.

You will rotate through hands-on experiences, training, and global exposure, learning from senior leaders while supporting dealers and customers. The program includes international learning trips and relocation support.

Qualifications

Degree in business, commerce, marketing, or related field and relevant coursework.
Experience managing or supporting projects or process improvements.
Strong communication and relationship-building skills.
Interest in working with data and solving problems.
Willingness to travel up to 30% and relocate within Australia.

Responsibilities

Partner with Cat dealers to strengthen marketing and sales operations.
Build dealer capability and support strategic growth initiatives.
Champion customer experience and drive improvements in market coverage.
Use data and insights to identify opportunities and develop solutions.
Act as a trusted advisor to dealers to improve performance.

Skills

Project management

Process improvement

Stakeholder communication

Data analysis

Growth mindset

Education

Bachelor's degree in Business, Commerce, Marketing, Project Management, Operations Management, or related discipline

Job description

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’tjust talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Position:

As a Pre-field Rep – Marketing & Sales Operations Representative (MSOR), you will join a structured 18–24 month Field Rep development program designed to accelerate your career at Caterpillar.

Through a combination of hands‑on rotations, training, and global exposure, you will build the skills needed for a future field‑based role supporting dealers and customers. You will learn directly from senior leaders and subject matter experts while gaining practical experience across the business.

What Marketing & Sales Means at Caterpillar

At Caterpillar, Marketing & Sales focuses on helping dealers optimise marketing and sales operations to improve customer outcomes, and business performance.

While this role supports Marketing & Sales functions, it is not a traditional sales representative or marketing specialist role. The focus of this position is to collaborate with Cat dealers to build capability, drive process improvement, and execute Marketing and Sales Operations related strategies.

What the Field Rep Program Offers

A 12-week intensive onboarding and training experience
International exposure, including travel across Asia and Europe on learning trips
Rotational assignments across key business functions
Mentorship from experienced leaders and subject matter experts

What you will learn in the program:

Build foundational knowledge of Caterpillar’s products, customers, industries, and dealer network
Develop commercial, analytical, consulting, and professional skills
Collaborate with cross‑functional teams across dealer management, marketing, sales, product, and strategic business functions
Gain exposure to business planning, customer experience, growth strategies, process improvement, and operational excellence practices
Rotational Assignments through various Caterpillar Divisions to (i) develop industry and product application knowledge, (ii) build a strong understanding of the Cat dealer network and (iii) strengthen your capabilities for future roles within the organisation

Your Future Role

Upon successful completion of the program, you will have the opportunity to move into a field role, where you will:

Partner with Cat dealers to strengthen marketing and sales operations and improve business performance
Build dealer capability and support strategic growth and process improvement initiatives
Champion customer experience and support initiatives that improve market coverage and customer engagement
Use data and insights to identify opportunities and develop solutions that improve customer outcomes and commercial performance
Act as a trusted advisor to dealers, helping them improve performance and deliver exceptional customer experience
We’re looking for candidates who:
Hold a degree in Business, Commerce, Marketing, Project Management, Operations Management, or a related discipline
Have experience managing or supporting projects, process improvement initiatives, business development activities, or operational improvements
Are strong communicators and relationship builders
Enjoy solving problems and working with data
Demonstrate commercial curiosity, a growth mindset, and adaptability
Are open to travel (up to 30%) and relocation within Australia
You may also have up to 3 years of experience in marketing, business, analytics, project management, operations, sales support or change management.

Additional Information

Whilst applicants will be considered from across Australia, you may be required to relocate upon completion of your developmental period. Company support is provided with relocation.

Must have full Australian working rights

Testimonials from Field Rep Program Graduates

“It was one of the best early‑career experiences I’ve had. You get to travel through Asia and Europe, spend time in world‑class facilities, and build real technical and leadership skills - all while working for a global industry leader”

Program Graduate, Marketing & Sales

“Being a part of this program was a once in a lifetime opportunity for me, and it provided me with immense growth both professionally and personally.” - Program Graduate, Marketing & Sales

“The program has been a valuable part of my development. It has broadened my understanding of Caterpillar products, systems, and dealer operations, enabling me to provide more effective support to Cat dealers and customers and deliver greater value in my role every day.”