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NBN is seeking a Field Engineer based in Adelaide to join the Adelaide Metro Network team. You will focus on field-based assurance, upgrades, and network element work across HFC, Ethernet, and FTTP technologies, with travel across regions and after-hours support as needed.
The role requires a hands-on technical background, strong problem-solving, and the ability to manage priorities in a dynamic field environment.
AnexcitingopportunityhaspresenteditselftojointheNBNAdelaideMetroNetworksteamasaFieldEngineer.
TheFieldServices(FS)TeamwithinChiefOperationsBusinessUnit,providesFieldWorkforcecapabilitiesacrossalltechnologiesfor,ServiceActivation,ServiceAssurance,NetworkAssurance,NetworkMaintenance,CustomerComplaintslinkedwithNetworkfaultsandQualityInspection.
BasedinAdelaide,yournewroleasaFieldEngineerwillfocusonrepresentingNBN’sFieldServicesteaminallfield-basedassuranceandbuildactivitiesspecificallyrelatedtothecorenetwork.YouwillberesponsibleforsupportingEthernet,DWDM,switching,HFC,networkintegration,augmentation,andupgrades,aswellasconductingfieldauditsandensuringconnectqualityandDeliveryPartnerperformanceacrossservices.
Thisroledemandshigh-levelfieldsupport,whichwillincludefrequentintra&interstatetravel(oftenatshortnotice),scheduledafter-hourswork,andparticipationinanon-callrostertorespondtourgentescalations.
ThisroleinvolvesfieldmanagementandnetworkassuranceacrossNBN’spassiveandactiveinfrastructure,withastrongemphasisonHFC(HybridFibre-Coaxial)DWDM,Ethernetandrouting.Thesuccessfulcandidatewillberesponsibleforoverseeingassuranceactivitiesandexecutingnetworkelementupgradesontheactivenetwork.Theroledemandson-sitetechnicalsupport,resolutionofescalations,andadeepunderstandingofCorenetwork,HFCarchitecture,RFfundamentalsandoperations.FamiliaritywithFTTPtechnologiesandarobustgraspofHFCsystemswouldbehighlybeneficialtoensureeffectivenetworkperformanceandupgradedelivery.
Theidealcandidatewillhaveastrongtechnicalbackgroundinmaintainingandrestoringnetworkinfrastructure,withhands-onexperienceinfield-basedassuranceandfaultresolution.ExpertiseinFTTxtechnologiessuchasFTTPisadvantageous,butanunderstandingofnetworkassuranceprotocolsacrosstechnologieslikeEthernet,DWDM,GPONandHFCarchitectureandoperationsisessentialparticularlybuilding/commissioningoutsideplantnetworkequipmenti.e.:Nodes,Ampsandpassivedevices.
You’llbeanaturalproblemsolverwithamethodicalapproachtotroubleshootingandescalationmanagement.Therolerequiresaquicklearnerwhocanadapttoevolvingtechnologiesandfieldconditions.Flexibility,resilienceunderpressure,andtheabilitytomanagecompetingprioritiesarekeytraits.You’llalsobeahighlyorganisedteamplayerwhobringsaconstructivemindsetandaproactiveapproachtochallengesandcapableofthrivinginadynamicandfast-pacedfieldenvironment.
Tobepartofnbnistobepartofsomethingbigger.There’ssomuchmorefromhere.Ourpioneeringspiritdrivesusforwardeveryday.Together,wehelpliftthedigitalcapabilityofthenationbybuildingandconnectingAustralia’sbestfibreinfrastructureintohomesandbusinesses,plusplacesandthings,everywhere.We’recontinuingtocreateAustralia’snetwork—anetworkmadeformore.Notjustawayforeveryonetodothethingstheylovebuttransformingthewaytheydothem.
nbniscommittedtoaninclusive,flexible,andsupportiveworkplacewhereeveryonecanfeelheard,valued,andrespected.Webelievediverseperspectivesarethekeytounlockinggreateroutcomesandencourageapplicationsfrompeopleofallages,nationalities,abilities,andcultures.That'swhywehaveaReconciliationActionPlan,Accessibility&InclusionPlan,offer18weeksofpaidparentalleave,areaPrideinDiversityPlatinumEmployer,andhaveactiveemployee-leddiversitypillars. Clickheretoseeourlistofemployeebenefits andwhywe'rerecognisedasaWORK180EndorsedEmployerforWomen.
Wechampionequalopportunitiesforallemployees.Ifyouhaveanyaccessibilityrequirementsandwouldliketodiscussadjustmentsfortherecruitmentprocess,pleasedon’thesitatetocontactusbyemailing recruitment@nbnco.com.au orcallingourRecruitmentAccessibilityEnquiryLineat +61••••••990 .Pleasenote,thislineisdedicatedtoaccessibility-relatedenquiriesforthepurposesofrecruitment,andonlyenquiriesrelatedtoaccessibilityadjustmentswillbeanswered.Forothermatters,pleasevisitour ContactUs pageonourwebsite.
PleasenotethatthisroleisaPermanentopportunity.Tobeeligibleforthisrole,youmusthavefullworkingrightsinAustralia.