Fashion Sales Associate — Elevate Customer Experience

Austin Group; Canberra; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Generous product allowance twice a year

50% clothing discount off all brands

Reward and recognition opportunities

Opportunities to work across other brands

Job summary

Austin Group is seeking dedicated team members in Canberra, Australia, to deliver exceptional customer experiences and exceed sales targets. Candidates should possess strong fashion retail or customer service backgrounds, outstanding communication skills, and a genuine passion for fashion. The role offers various benefits such as a generous product allowance, 50% discount on clothing, and opportunities for career growth within a supportive team environment.

Qualifications

• Strong experience working in a fashion retailer or customer service environment.
• Outstanding communication and strong sales skills.
• Availability to work a variety of shifts during the week and weekend.

Responsibilities

• Provide an exceptional customer experience through meaningful interactions.
• Achieve and exceed sales targets and KPIs.
• Support other team members to ensure business goals are met.

Skills

Customer service

Sales and negotiation

Communication skills

Visual merchandising

Teamwork

Job description

Join the GAZMAN Team in ACT – Expressions of Interest Now Open!

Are you passionate about retail and looking to join a leading Australian menswear brand? While we may not have vacancies for Sales Assistant roles in ACT, we’re always excited to connect with talented individuals who share our commitment to exceptional customer service and quality fashion.

Whether you’re an experienced retail professional or eager to start your journey in menswear, we’d love to hear from you!

Submit your Expression of Interest today, and we’ll be in touch if the right role becomes available.

We have stores at the below locations:

• Canberra Civic
• Woden
• Manuka
  
  

Responsibilities will include:

• Provide an exceptional customer experience, through authentic and meaningful interactions with our customers
• Demonstrating strong product knowledge to assist customers in making the best product choice
• Collectively achieving and exceeding sales targets and KPIS
• Support other team members to ensure business goals are met
• Contributing to the overall presentation of the store through merchandising and general housekeeping
• Processing and replenishing stock according to company standards
• Assist in the implementation of promotional & visual merchandising initiatives
• Show initiative and be a great team player
  
  

What are we looking for?

• Strong experience working in a fashion retailer or a customer service environment
• A genuine love and understanding of our brand
• The ability to deliver exceptional customer service, creating a memorable experience and understanding our customer needs
• You will have outstanding communication skills
• Strong sales and negotiation skills
• A 'can do', hands on style
• A proven ability to integrate and become a valued team member
• You are passionate about all things fashion with great visual merchandising and styling skills
• Availability to work a variety of shifts during the week and weekend
• Flexibility to work increased shifts as required (peak periods and covering leave of team members)
  
  

We provide:

• Generous product allowance provided twice a year
• 50% clothing discount off all of our brands (GAZMAN, Perri Cutten, & Cable)
• Fantastic reward and recognition opportunities throughout the year
• The opportunity to build your career with a successful, established and trusted Australian brand
• A friendly, motivating and rewarding team environment, where achievements are recognised
• A highly supportive management team
• Opportunities to work across our other brands
  
  

About Us

Austin Group is an established Australian owned and family run fashion retailer and wholesaler that includes some of Australia’s most iconic menswear and womenswear brands. Our portfolio of brands include GAZMAN, Cable and Perri Cutten. We proudly operate over 130 retail stores in Australia and supply to over 150 wholesale locations throughout Australia and NZ.

Since 1974, GAZMAN has been providing our exceptionally loyal customer base, a style that works for them, in a manner that says we care about them.

Winners of the Retailworld Australian Retail Employer of the Year 2023 - voted by our team!

Our Culture

Our collaborative approach aims to provide a family environment in which we do our best to ensure every interaction serves to build a truly personal relationship. We are authentic, go beyond the expected and are passionate about our brand and the customer experience we provide.

We are always on the search for passionate and energetic individuals who will be great brand ambassadors for our company and will join us on our journey as we grow and evolve this iconic Australian brand. Join us and love what you do. It makes for a great day at work!

Employee testimonials

“I have had the privilege of working for GAZMAN for 11 ½ years now and absolutely love what I do. It’s more than just a job for me it’s about being part of a team that treats each other and their customers like family, it’s about working for a company that places importance on quality, value for money and career progression, and It’s also about being part of a team that encourages positivity, energy and fun in the workplace.” Belinda – VIC

“I enjoy going to work and each day is different. The BEST thing about working for GAZMAN is the customers. The store just attracts people that are a pleasure to outfit and serve. The quality of the GAZMAN clothing range is impressive. Our customers keep coming back! Working for GAZMAN is a privilege and I feel very lucky to be part of such an exciting company” Cheryl - WA