Assistant Store Manager | GAZMAN Castle Towers

Austin Group; Sydney; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Bonuses up to $10K/year

Employee discounts

Job summary

GAZMAN is seeking an Assistant Store Manager to join our Castle Towers team, delivering outstanding customer experiences and cultivating a motivating, high‑performing store culture.

You will partner with the Store Manager to lead daily operations, rostering, training, inventory, visual merchandising and promotions, while coaching a hands-on, people‑first team that thrives on service and results.

Qualifications

• Hands-on, people-first leader with passion for retail and team development.
• Experience in store management in retail, hospitality, or customer service.
• Confident communicator who leads by example in a customer-focused environment.
• Strong visual merchandising skills and eye for presentation.

Responsibilities

• Lead and inspire the team to deliver exceptional customer service and a positive store culture.
• Drive sales and KPI achievement through effective leadership and engagement.
• Deliver memorable customer experiences and maintain loyal customer base.

Skills

People-first leadership

Store management experience

Customer-focused communication

Visual merchandising

Roster management

Job description

About The Role

We’re looking for a passionate Assistant Store Manager to join our vibrant Castle Towers team, someone who thrives on leadership, delivers outstanding customer experiences, and takes pride in creating a motivating and high-performing store culture.

We’re proud to offer not just a job, but a welcoming, family-driven environment where you’ll be valued and supported every step of the way.

What You’ll Be Doing

• In conjunction with the Store Manager, lead and inspire your team to achieve excellence in customer service, team culture, and store presentation
• Drive sales and exceed KPI targets through strong leadership, team motivation, and authentic customer engagement
• Deliver a memorable and genuine customer experience, with a loyal customer base that values quality and service
• In conjunction with the Store Manager, manage all store operations including rostering, training, inventory, visual merchandising, and promotional execution
• Cultivate a team environment built on trust, development, and shared success

What We’re Looking For

• A hands-on, people-first leader with a genuine passion for retail and team development
• Previous store management experience in retail, hospitality or customer service
• A confident, values-led communicator who leads by example and thrives in a customer-focused environment
• Great visual merchandising skills and an eye for presentation
• Availability to work Sunday, Monday, Tuesday & Thursday - 28.5 hours per week)

Why join us?

• Competitive salary + generous product allowance
• Achieve up to $10K per year in performance-based bonuses, paid monthly
• 50% discount across GAZMAN, Perri Cutten & Cable for yourself & immediate family
• Ongoing learning & development opportunities
• Supportive leadership and family-style team culture
• Opportunities to attend social events, annual conferences and award nights

Who We Are

GAZMAN is part of the Austin Group, a proudly Australian-owned fashion retail and wholesale company with iconic brands including GAZMAN, Cable & Perri Cutten. With over 140 retail stores and more than 150 wholesale partners across Australia and New Zealand, we’ve been a trusted name in menswear since 1974.

We provide contemporary menswear solutions with a focus on quality, fit, and customer connection.

At GAZMAN, we treat our customers and our team like family. We’re authentic, passionate, and committed to going above and beyond every day.

Team Testimonials

"I’ve loved working at GAZMAN for over 13 years. It’s more than a job – it’s a team that treats each other and customers like family, values quality and career growth, and makes work fun every day." Belinda – VIC

"Every day at GAZMAN is different and rewarding. The customers are fantastic, the clothing quality is outstanding, and I feel privileged to be part of such an exciting company." Cheryl – WA

Ready to join our team?

If you're looking for a new opportunity to grow with a supportive, values-led business,

Due to the volume of applications, only shortlisted candidates will be contacted.