Fashion Retail Associate — Customer Experience & Stock Control

Style House Fashion; Gladstone Regional; On-site; AUD 45,000 - 58,000; Full time

Job summary

Style House Fashion is seeking a customer-focused retail team member to greet customers, maintain store presentation, and assist with stock deliveries and online orders. You will support marketing imagery and respond to customer queries by phone and email.

The role requires reliability, flexibility, and the ability to work through the week and Saturdays, including holiday periods. Prior experience in ladies fashion is a plus, with strong teamwork and basic maths skills valued.

Qualifications

• Strong focus on customer service excellence.
• Ability to perform in a fast-paced environment.
• Experience in ladies fashion is desirable.
• Reliable, flexible, energetic and able to work through week and Saturdays.
• Available during school holidays and peak Christmas period.

Responsibilities

• Greet and interact with customers and provide excellence in customer service.
• Maintain visual standards and represent the Style House Fashion image.
• Process stock deliveries, quality checks and floor replenishment.
• Assist in stock control online and in-store.
• Assist with marketing content and imagery.
• Assist customers with exchanges via phone and email.
• Order stationery and packaging for the boutique.
• Prepare online orders for Post and Click & Collect.

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Math skills

Social media

Tools

POS systems

Job description

Style House Fashion is seeking a customer-focused retail team member to greet customers, maintain store presentation, and assist with stock deliveries and online orders. You will support marketing imagery and respond to customer queries by phone and email.

The role requires reliability, flexibility, and the ability to work through the week and Saturdays, including holiday periods. Prior experience in ladies fashion is a plus, with strong teamwork and basic maths skills valued.