Family Support and Inclusion Officer - Western Suburbs

Aspire Early Education; City of Melbourne; On-site; AUD 30,000 - 60,000; Part time

Job summary

A leading early education provider in Melbourne is seeking a Family Support and Inclusion Officer to support families during onboarding and child settling processes. This part-time role involves guiding families through behavioral strategies and connecting them with relevant resources. Applicants must hold a Diploma in Early Childhood Education & Care and relevant first aid certifications. Join a supportive organization dedicated to child safety and community diversity.

Benefits

Access to Employment Assistance Program (EAP)

Paid Birthday Leave

50% gap fee discount on childcare fees

Professional development opportunities

Qualifications

• Must hold a Diploma in Early Childhood Education & Care or higher.
• Current Level 2 First Aid, CPR, Anaphylaxis, and Asthma certificates required.
• Current Working with Children Check is mandatory.

Responsibilities

• Support families through orientation and settling into the learning environment.
• Connect families with community resources and guide through government funding processes.
• Collaborate with Centre Leadership Teams and Room Leaders.

Skills

Support families

Behavioral support strategies

Community resources knowledge

Education

Diploma in Early Childhood Education & Care or higher

Job description

Family Support and Inclusion Officer - Western Suburbs

Join Aspire Early Education as a Family Support and Inclusion Officer. This part-time role (25 hours per week across five days; up to 37.5 hours possible) focuses on supporting families through the onboarding process, assisting with settling children into learning environments, guiding families through behavioural support strategies, and connecting families with community resources and government funding processes. You will work closely with Centre Leadership Teams, Room Leaders, and families to support children’s wellbeing and development.

The opportunity

• Support families through orientation and settling into the learning environment
• Provide guidance for families managing behavioural concerns
• Initiate difficult conversations with families
• Connect families with community resources
• Guide families through government funding processes
• Collaborate with Centre Leadership Teams, Room Leaders and families to achieve positive outcomes for children's wellbeing and development

Why Aspire?

• Beautiful state-of-the-art centres and resources
• Access to an Employment Assistance Program (EAP) available 24/7
• Paid Birthday Leave
• 50% gap fee discount on childcare fees at Aspire centres
• Professional development and networking opportunities
• Supportive culture and management
• Growth opportunities within a growing organisation

About you

• Must hold a Diploma in Early Childhood Education & Care or higher
• Current Level 2 First Aid, CPR Anaphylaxis, and Asthma certificates
• Current Working with Children Check
• Mandatory Reporting Training
• Familiarity with early childhood development and behavioural strategies
• Understanding of community resources and government funding processes
• Strong background in early years inclusion is highly regarded
• Knowledge of relevant laws and the National Quality Framework (NQF)

Our values

We are guided by Inspiring & Nurturing, Building Trust, Empowering Excellence, and Connecting Communities. We strive to create environments where children feel inspired to explore, learn, and grow, while building strong partnerships with families and communities.

Application notes

We are an equal opportunity employer and value diversity in the workplace. Aspire is committed to child safety and a duty of care to prevent and minimise risks. We encourage applicants who reflect the diverse communities we serve, including Aboriginal and Torres Strait Islander peoples.

Join our team and be a part of our journey!