Family Services Lead - Trauma-Informed & Programs

MacKillop Family Services Pty; Melton; On-site; AUD 58,000 - 80,000; Full time

Benefits offered by this job

Hourly rate under SCHADS Level 7

Salary packaging available

Fitness Passport

Paid industry-specific training

Employee Assistance Program

Sanctuary Model

Job summary

MacKillop Family Services Pty in Melton is seeking a Family Services Coordinator to lead the Strengthening Families program, guiding staff through supervision, coaching and training to ensure high-quality therapeutic practice.

The role focuses on developing services, improving practice, and providing groupwork, with oversight of referrals, compliance and reporting to support outcomes for children and families.

Qualifications

• Degree or Diploma in Social Work, Psychology, Child Development, or similar.
• Leadership and supervision of practitioners.
• Experience with vulnerable children and families.
• Knowledge of trauma-informed approaches.

Responsibilities

• Provide leadership to the Families Services Team in Melton and oversee service delivery.
• Supervise, coach and train staff and students to ensure high-quality practice.
• Oversee referrals, reporting, KPIs and compliance within Strengthening Families program.

Skills

Leadership & supervision

Family services experience

Trauma-informed practice

Stakeholder engagement

Program management

Education

Degree or Diploma in Social Work, Psychology, or Child Development

Job description

MacKillop Family Services Pty in Melton is seeking a Family Services Coordinator to lead the Strengthening Families program, guiding staff through supervision, coaching and training to ensure high-quality therapeutic practice.

The role focuses on developing services, improving practice, and providing groupwork, with oversight of referrals, compliance and reporting to support outcomes for children and families.