Family & Community Support Practitioner

Wesley Mission Queensland; City of Brisbane; On-site; AUD 42,000 - 62,000; Part time

Benefits offered by this job

Salary Packaging

Wellbeing Support

Team Culture

Job summary

Wesley Mission Queensland, delivering care at Hummingbird House, seeks a Family & Community Support Practitioner to provide psychosocial support to children and families facing serious illness and bereavement. You will work within a multidisciplinary team, delivering tailored family‑centred interventions and ensuring documentation aligns with professional standards.

Key duties include psychosocial assessments, crisis support, grief programs and collaboration with schools and community partners.

Qualifications

• Completed tertiary qualification in Social Work.
• Eligibility for AASW Membership.
• Experience supporting children, young people and families through serious illness, palliative care, end-of-life care, grief and bereavement.

Responsibilities

• Conduct psychosocial assessments and develop tailored support plans for children and families.
• Provide emotional, psychosocial, grief and bereavement support through individual, family and group interventions.
• Support families during periods of crisis, acute distress and significant clinical events.
• Facilitate grief and bereavement programs, therapeutic groups and memory‑making activities.
• Collaborate with multidisciplinary teams to deliver coordinated, family‑centred care.
• Build relationships with healthcare providers, schools and community organisations to support positive outcomes.
• Provide information, referrals and practical support to children, young people and their families.
• Maintain accurate records and deliver services in line with professional standards and policies.

Skills

Social work expertise

Paediatric palliative care knowledge

Trauma-informed practice

Psychosocial assessments

Care planning

Multidisciplinary collaboration

Education

Social Work degree

Job description

Your Role as Family & Community Support Practitioner

As a Family & Community Support Practitioner with Hummingbird House, you’ll make a meaningful difference in the lives of children and families facing serious illness, end‑of‑life care and bereavement. Working within a multidisciplinary team, you will provide compassionate psychosocial and emotional support, deliver family‑centred interventions, and help families build resilience and wellbeing through challenging times.

Key responsibilities include:

• Conduct psychosocial assessments and develop tailored support plans for children and families.

• Provide emotional, psychosocial, grief and bereavement support through individual, family and group interventions.

• Support families during periods of crisis, acute distress and significant clinical events.

• Facilitate grief and bereavement programs, therapeutic groups and memory‑making activities.

• Collaborate with multidisciplinary teams to deliver coordinated, family‑centred care.

• Build strong relationships with healthcare providers, schools and community organisations to support positive outcomes.

• Provide information, referrals and practical support to children, young people and their families.

• Maintain accurate records and deliver services in line with professional standards, legislation and organisational policies.

This is a part‑time position consisting of 30 hours per week.

What We Offer

• Salary Packaging: As a not‑for‑profit employer, we offer generous salary packaging benefits that help maximise your take‑home pay. You can package up to $15,900 each year on everyday living expenses and up to $2,650 on meals and entertainment.

• Wellbeing Support: Access to discounts on private health insurance and gym memberships, and free, confidential counselling through our employee assistance program.

• Team Culture : Be part of a collaborative, multidisciplinary team across a diverse clinical setting that values your skills and wellbeing.

What We’re Looking For

• Completed tertiary qualification in Social Work and eligibility for AASW Membership.
• Experience supporting children, young people and families through serious illness, palliative care, end‑of‑life care, grief and bereavement using evidence‑based psychosocial interventions.
• Strong knowledge of paediatric palliative care, childhood grief, child development and family‑centred, trauma‑informed practice, with the ability to undertake psychosocial assessments and care planning.
• Ability to work collaboratively and within professional and ethical boundaries as part of a multidisciplinary team, including providing consultation, support, guidance and education to colleagues and stakeholders.

A Valuable Addition, Yet Not a Must-Have!

• Experience in planning, implementing and evaluating programs for children and young people of varying ages.
• Knowledge of child development and articulates the value of play and psychosocial support for children affected by a life limiting condition; their siblings and other children or young people connected to the guest at Hummingbird House.
• Postgraduate study, certification or specialist professional development in grief and bereavement, child and family mental health, paediatric palliative care counselling, social work or related disciplines.

Essential Requirements

• Proof of COVID-19 vaccination status (or as required by legislation and WMQ policy)
• Relevant probity checks required by legislation and WMQ Limited policy.
• Current Driver’s Licence and willingness to travel for work