Facility Support Coordinator (Parental Leave Cover)

Lismore City Council; Lismore City Council; On-site; AUD 80,000 - 100,000; Part time

Job summary

A local government authority is seeking a temporary Facility Support Coordinator to oversee daily operations at the Goonellabah Sports and Aquatic Centre and Lismore Memorial Baths. The role requires 3+ years of supervisory experience, strong customer service skills, and relevant certifications. This part-time position offers a competitive hourly rate of $35.51 and a welcoming workplace environment.

Benefits

Health & Wellbeing Programs

Training and development opportunities

Access to fitness facilities

Qualifications

• At least 3 years’ experience in a similar supervisory and customer focused position.
• Personal integrity and able to take responsibility.
• Valid NSW Working with Children Check and National Criminal History Check.

Responsibilities

• Ensure smooth and safe day-to-day operations of the facility.
• Deliver excellent customer service and handle administrative tasks.
• Support the Operations and Leisure Facilities Managers with various operational duties.

Skills

Customer service

Staff supervision

WHS knowledge

Education

Certificate in Workplace Health and Safety

First Aid Certificate/CPR

Job description

Facility Support Coordinator (Parental Leave Cover)

Our vision is powered by a deep commitment to enhancing the quality of services we offer to our community. Today, Lismore is flourishing, and it's the perfect time for those who live, work, and play here to embrace and celebrate everything that makes Lismore so special.

We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community.

About this Position:

Join us in delivering exceptional service at the Goonellabah Sports and Aquatic Centre (GSAC) and Lismore Memorial Baths (LMB). We provide excellent service to our patrons and take pride in fostering a welcoming and inclusive environment.

We are currently seeking a friendly, enthusiastic, and reliable individual to temporarily join our team as the Facility Support Coordinator, covering a period of parental leave. This is a maximum-term, part-time contract opportunity for a duration of 10 months, starting in October 2025. This role is for 30 hours per week, with the possibility of additional hours as opportunities arise. The hourly rate for this role is $35.51, plus superannuation.

In this role, you will play a key part in ensuring the smooth and safe day-to-day operations of our facility. Your responsibilities will include maintaining a safe and welcoming environment, delivering excellent customer service, handling administrative tasks, and supporting staff through training and ongoing professional development. You will also assist both the Operations Manager and the Leisure Facilities Manager with various operational duties.

What we can offer you:

• Welcoming and supportive workplace culture!
• This position comes with the benefit of being able to utilise the wonderful facilities that GSAC has to offer.
• Access to Health & Wellbeing and Employee Assistance Programs, including Fitness Passport.
• Training and development opportunities.

What we trust you to deliver:

• Support in the oversight of the smooth day to day operations of GSAC and LMB, including resourcing and staff rosters.
• Supervision of staff and assist with performance management, induction, training, recruitment.
• Support the Operations Manager and Leisure Facilities Manager with overseeing GSAC and LMB operations, continuous improvement and succession.
• Be flexible and assist staff within all areas of the centre: reception, pool, and other spaces to ensure all centre operations run smoothly.
• Participate in formal and informal WHS discussions, hazard inspections, risk assessments and risk controls.

What you will need to be successful:

• At least 3 years’ experience in a similar supervisory and customer focused position.
• Personal integrity and able to take responsibility.
• Certificate in Workplace Health and Safety.
• First Aid Certificate/CPR.
• Valid NSW Working with Children Check and National Criminal History Check.

We are an equal opportunities employer and welcome applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity.

Conditions of Employment:

Conditions of employment are in accordance with the Lismore City Council, Goonellabah Sports and Aquatics Centre and Lismore Memorial Baths Enterprise Agreement 2015 (EA) and relevant Council policies and procedures.

Pre-employment Screening:

Prior to employment, there will be a series of pre-employment checks that may include, health assessments, validation of right to work in Australia, validation of qualifications and licences, criminal history checks, psychometric assessments and referee checks.

Working with Children Check

In accordance with the requirement for ‘Working with Children' anyone starting a new, paid job in child-related work must apply for the Working with Children Check (WWCC). This is a requirement for this position and it is the responsibility of the successful applicant to have undertaken the WWCC and the ‘Clearance to Work with Children’ provided to Council prior to commencement.