Facility Manger - Coppin Centre Melbourne VIC 3004

Royal Freemasons Ltd; Melbourne; Remote; AUD 140,000 - 190,000; Full time

Job summary

Royal Freemasons Ltd is seeking an experienced Facility Manager for Coppin Centre, a 207-room residential aged care facility in Melbourne. You will oversee daily operations, strategic planning and performance, leading a multidisciplinary team to deliver person-centred care while ensuring compliance with aged care standards and driving continuous improvement.

The role emphasizes resident well-being, staff engagement, and financial performance, requiring compassionate leadership and a proven track

Qualifications

• Current registration as a Registered Nurse with NMBA via AHPRA.
• Minimum five years in managing a residential aged care facility or large-scale healthcare service.
• Knowledge of Strengthened Aged Care Quality Standards and accreditation processes.
• Strong financial acumen including budgeting and occupancy management.

Responsibilities

• Lead multidisciplinary team to deliver resident-centered care.
• Oversee rostering, resourcing, and facilities upkeep with a focus on efficiency.
• Ensure compliance with aged care standards and governance processes.
• Drive quality improvement, accreditation readiness, and action plans.
• Engage residents and families to maintain a home-like environment and meaningful activities.

Skills

Leadership

People management

Strategic planning

Budgeting

Stakeholder engagement

Education

RN (AHPRA/NMBA)

Job description

Want to be the one to make a positive impact in the lives of older people every day.

Then Royal Freemasons is for you! Experience the rewards of making a difference in older people’s lives by showing compassion and providing high quality safe care.

The opportunity

We are seeking a highly motivated and experienced Facility Manager to lead our Coppin Centre Residential Aged Care Facility, located in the heart of Melbourne.

This is a pivotal leadership role with responsibility for the overall operation of a large and complex aged care home, ensuring high standards of care, compliance, and resident satisfaction.

About the Facility

Coppin Centre is a vibrant residential aged care facility comprising 207 rooms across four distinct lodges: Coppin Lodge, Colbran Lodge, Moubray Lodge and Coppin Suites. Each area offers high-quality care tailored to the individual needs and preferences of our residents. We pride ourselves on creating a welcoming, inclusive environment where residents feel valued and supported.

The Role

As the Facility Manager, you will oversee the day-to-day operations, strategic planning, and performance of the facility. You will lead a multidisciplinary team to deliver person-centred care while ensuring compliance with aged care standards and driving continuous improvement.

This role combines operational leadership with a strong focus on resident well-being, staff engagement, and financial performance. The ideal candidate will be a compassionate leader with a proven track record in managing large-scale aged care or healthcare facilities.

Key responsibilities

Leadership & People Management

• Lead, coach, and motivate a multidisciplinary team to deliver exceptional care
• Foster a positive, collaborative, and values-driven team culture
• Manage staff performance, recruitment, onboarding, and retention
• Ensure all team members are supported through education and development

Operational & Financial Management

• Oversee day-to-day operations, including rostering, resourcing, and facilities upkeep
• Develop and manage budgets, monitor KPIs, and ensure financial sustainability
• Maintain occupancy rates through effective admissions and resident engagement
• Ensure efficient use of staffing and resources without compromising care quality

Clinical Governance & Compliance

• Ensure adherence to Aged Care Quality Standards and legislative requirements
• Oversee clinical risk management, audits, and incident reporting processes
• Collaborate with clinical care teams to ensure care plans are accurate, current, and effective
• Monitor infection control, medication management, and resident safety protocols

Resident & Family Engagement

• Promote a culture of resident dignity, independence, and wellbeing
• Act as a key point of contact for residents and families, addressing concerns proactively
• Create a welcoming, home-like environment and inclusive community
• Organise and support meaningful lifestyle and engagement programs

Continuous Improvement

• Drive innovation, quality improvement initiatives, and evidence-based practices
• Lead accreditation readiness and implement action plans for continuous compliance
• Monitor feedback channels and implement change based on insights

Qualifications, knowledge and requirements required for the role

• Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia (NMBA) administered through the Australian Health Practitioner Regulation Agency (AHPRA)
• Proven experience (minimum five 5 years) managing a residential aged care facility or a similar large-scale healthcare service
• Comprehensive knowledge of the Strengthened Aged Care Quality Standards, compliance frameworks, and accreditation processes
• Strong financial and business acumen, including experience in budgeting, reporting, and occupancy management
• Excellent leadership and interpersonal skills, with the ability to motivate and manage multidisciplinary teams

Other requirements

• Current full Victorian Driver Licence
• Valid National Police Check and/or NDIS Worker Screening Clearance
• COVID-19 (3 doses) and annual influenza vaccinations encouraged