Facility Cleaner

Gold Coast Convention and Exhibition Centre; Gold Coast City; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Free parking

Discounted team member café

Paid parental leave

Discounted food and beverage

Health & wellbeing programs

Ongoing learning opportunities

Reward & Recognition Program

Job summary

The Gold Coast Convention and Exhibition Centre is seeking a Facility Cleaner to maintain a spotless environment for guests. You'll be responsible for cleaning various public areas and ensuring guest requests are met promptly.

This role requires strong attention to detail, customer service experience, and the ability to work in a fast-paced setting. We pride ourselves on our values and offer perks like free parking, discounts on food and beverage, and development opportunities.

Qualifications

• Strong attention to detail required.
• Previous experience in busy customer-facing roles preferred.
• Ability to thrive in a fast-paced and physically demanding environment required.
• Good communication skills and teamwork ability needed.
• Genuine passion for helping others necessary.

Responsibilities

• Clean and maintain public areas to high standards.
• Fulfill guest requests for amenities and services.
• Report maintenance issues and attend to special cleaning assignments.
• Assist with guest inquiries in a friendly manner.

Skills

Attention to detail

Customer-facing experience

Communication skills

Teamwork

Fast-paced work

Job description

As a Facility Cleaner, you'll play a vital role in keeping our Centre spotless and ensuring it's always ready to welcome guests. We are looking for individuals who can work a variety of shifts throughout the week, including days, nights and weekends.
Key responsibilities of this role include:

• Ensuring that public areas such as exhibition halls, meeting rooms, corridors, foyers, balconies, bathrooms and back of house areas are cleaned and maintained to a very high standard
• Ensuring that all guest requests for amenities and services are promptly fulfilled
• Reporting maintenance issues and attending to special cleaning assignments
• Assisting with guest enquiries inquiries in a friendly and professional manner

ABOUT YOU

You're someone who takes pride in your work and understands the role a clean, well-presented venue plays in delivering an exceptional guest experience.
You'll bring:

• Strong attention to detail
• Previous experience in a busy customer-facing role
• The ability to thrive in a fast-paced and physically demanding environment
• Good communication skills and the ability to work effectively in a team
• A genuine passion for helping others and contributing to a positive workplace

Full Australian working rights are required for this position in addition to a probity check.

WHY WORK WITH US? “It’s not what we do, it’s how we do it”!

We pride ourselves on our values of Community, Initiative, Respect, Teamwork and Welcoming. These values sit at the heart of how we work, how we treat our people, represent our business and deliver outstanding events.

Plus, we offer the following people perks:

• Free undercover parking in the heart of Broadbeach
• Discounted onsite team member café
• Paid parental leave
• Discounted food and beverage and accommodation at The Star Entertainment Group properties
• Access to health & wellbeing programs
• Ongoing learning and development opportunities
• Reward & Recognition Program

Reaching Earthcheck Master Certification status we are an environmentally conscious and sustainability focused organisation that seeks to continuously educate, support and ensure our team members foster and understand the importance of our environmental stewardship.

The Gold Coast Convention and Exhibition Centre is part of The Star Entertainment Group.