Facilities Leading Hand

Village Roadshow Ltd; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Job summary

Village Roadshow Theme Parks is seeking a Facilities Leading Hand to provide hands-on leadership across maintenance and presentation services at Movie World on the Gold Coast. You will oversee day-to-day maintenance, coordinate contractors and ensure safe, compliant operation of building infrastructure including HVAC, fire systems and grounds.

Reporting to the Facilities Supervisor, you’ll mentor team members, manage maintenance programs and maintain accurate records while supporting enterprise

Qualifications

• Engineering, trade, or equivalent qualification.
• EWP licence and Forklift licence desirable.
• Experience in maintenance, facilities, or contractor coordination.
• Knowledge of WHS requirements.
• Strong leadership and stakeholder management.
• Ability to work across a seven-day operation.

Responsibilities

• Maintain and repair fire, HVAC, plumbing, electrical and kitchen equipment.
• Keep preventative maintenance programs and daily inspections.
• Support Supervisor with procedures, standards, projects and upgrades.
• Coordinate contractors across electrical, fire, plumbing, HVAC and kitchen services.
• Lead and mentor team members including training and performance management.
• Provide day-to-day direction and assist with hands-on maintenance.
• Identify efficiencies related to risk, budgets and contractor utilisation.
• Coordinate fire and electrical contractors to ensure safety compliance.
• Process contractor work orders and purchase requisitions.
• Manage stock levels and CMMS work orders.
• Support service standards and team training for guest safety.
• Apply relevant Enterprise Agreement or Modern Award requirements.

Skills

Leadership

Maintenance knowledge

Coordination

Microsoft Office

SAP

Mobaro CMMS

Forklift Licence

EWP Licence

Stakeholder management

Autonomy

Education

Engineering/trade qualification

Tools

SAP

Mobaro CMMS

Microsoft Office

Job description

Facilities Leading Hand

Full Time Salary
Movie World, Oxenford, Gold Coast

The Opportunity

Love variety, problem-solving, and keeping things running smoothly behind the scenes?

As a Facilities Leading Hand, you’ll provide hands‑on leadership and coordinate the delivery of facilities maintenance and presentation services across Village Roadshow Theme Parks.

Working closely with the Facilities Supervisor, you’ll support the safe, efficient and compliant operation of building infrastructure, including HVAC, plumbing, lighting, fire systems, grounds maintenance, waste management and overall presentation standards.

Key Responsibilities

No two days are the same. You’ll be:

• Maintaining and repairing fire, HVAC, plumbing, electrical and kitchen equipment, while keeping accurate maintenance records.
• Maintaining preventative maintenance programs and daily facility inspections.
• Supporting the Facilities Supervisor with facilities procedures, workplace standards, projects and upgrades.
• Coordinating contractors across electrical, fire, plumbing, HVAC and industrial kitchen services.
• Participating in contractor meetings to support safety, compliance, work quality, preventative maintenance and project delivery.
• Leading, mentoring and supporting team members, including training, resource planning and performance management.
• Providing day‑to‑day direction to team members and assisting with hands‑on maintenance activities.
• Identifying efficiencies relating to risk, budgets and contractor utilisation.
• Coordinating fire and electrical contractors to ensure compliance with legislative, site and safety requirements.
• Processing contractor work orders and purchase requisitions.
• Managing stock levels and ensuring CMMS‑generated work orders are completed on schedule.
• Supporting service standards and team training to maintain a safe environment for guests.
• Applying the relevant Enterprise Agreement or Modern Award requirements for the team.

What We’re Looking For

You’ll bring strong maintenance knowledge, leadership capability and the ability to coordinate competing priorities.

• An engineering, trade or related qualification, or relevant industry experience.
• EWP License and Forklift Licence. (Desirable)
• Previous experience in a similar role or within maintenance, facilities, trades, contractor coordination or a leading hand position.
• Knowledge of relevant industry standards, codes of practice and Workplace Health & Safety requirements.
• Strong computer skills, including Microsoft Office, with experience or the ability to use SAP and Mobaro (CMMS).
• Excellent leadership, communication and stakeholder management skills.
• Strong organizational, problem‑solving and workload management abilities, with the ability to work autonomously.
• The ability to work effectively with stakeholders across all business areas.
• Availability to work across a seven‑day operation, including a commitment to work either a Saturday or Sunday each week.

Your backstage pass to fun, friends and unforgettable memories!

• Unlimited free entry to our amazing theme parks!
• Earn complimentary passes to share with family and friends!
• Enjoy discounts on food & beverage, retail and animal experiences across our parks!
• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers!
• Unique team events and awards, celebrating our people is part of the fun!
• Reward and recognition programs with prizes for outstanding contributions
• Wellbeing support with our on‑site team and 24/7 Employee Assistance Program (EAP)
• Professional development opportunities with internal training, we love to grow our talent!

At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime.

Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.

We value everyone's unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply.