Facilities Leading Hand

Village Roadshow Theme Parks; Gold Coast City; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Unlimited park entry

Complimentary guest passes

Staff discounts across food & retail

Employee benefits app

Team events and awards

Wellbeing support & EAP

Training and development

Job summary

Village Roadshow Theme Parks, at Movie World on the Gold Coast, seeks a Facilities Leading Hand to lead maintenance and presentation services across Oxenford venues. You will oversee HVAC, electrical, plumbing, fire systems, grounds and presentation standards while coordinating contractors and ensuring safety and compliance.

Join a hands-on team, drive preventative maintenance, mentor staff, and support ongoing improvements in a dynamic entertainment environment with guest experience at the

Qualifications

• Maintenance knowledge and leadership ability across facilities.
• Experience coordinating contractors and multiple priorities.
• WH&S knowledge and compliance with industry standards.
• Proficiency in SAP and CMMS tools, plus MS Office.
• Availability for a seven-day operation, including weekend work.

Responsibilities

• Maintain and repair fire, HVAC, plumbing, electrical and kitchen equipment with records.
• Run preventative maintenance programs and daily facility inspections.
• Support Facilities Supervisor with procedures, standards and upgrades.
• Coordinate electrical, fire, plumbing, HVAC and kitchen contractors.
• Participate in contractor meetings to support safety and project delivery.
• Lead, mentor and train team members; manage resources and performance.
• Provide day-to-day direction and hands-on maintenance support.
• Identify efficiencies in risk, budget and contractor use.
• Coordinate fire and electrical contractors for compliance with rules.
• Process work orders and purchase requisitions; manage stock and CMMS orders.
• Ensure service standards and training to maintain guest safety.

Skills

Leadership

Maintenance planning

Contractor coordination

SAP

Mobaro CMMS

Stakeholder management

Work autonomously

Weekend availability

Education

Engineering or trade qualification

Forklift Licence

Desirable EWP Licence

Tools

SAP

Mobaro CMMS

MS Office

Job description

Village Roadshow Theme Parks – Oxenford QLD

Facilities Leading Hand

Full Time Salary

Movie World, Oxenford, Gold Coast

The Opportunity

Love variety, problem-solving, and keeping things running smoothly behind the scenes?

As a Facilities Leading Hand, you’ll provide hands‑on leadership and coordinate the delivery of facilities maintenance and presentation services across Village Roadshow Theme Parks.

Working closely with the Facilities Supervisor, you’ll support the safe, efficient and compliant operation of building infrastructure, including HVAC, plumbing, lighting, fire systems, grounds maintenance, waste management and overall presentation standards.

Key Responsibilities

• Maintaining and repairing fire, HVAC, plumbing, electrical and kitchen equipment, while keeping accurate maintenance records.
• Maintaining preventative maintenance programs and daily facility inspections.
• Supporting the Facilities Supervisor with facilities procedures, workplace standards, projects and upgrades.
• Coordinating contractors across electrical, fire, plumbing, HVAC and industrial kitchen services.
• Participating in contractor meetings to support safety, compliance, work quality, preventative maintenance and project delivery.
• Leading, mentoring and supporting team members, including training, resource planning and performance management.
• Providing day‑to‑day direction to team members and assisting with hands‑on maintenance activities.
• Identifying efficiencies relating to risk, budgets and contractor utilisation.
• Coordinating fire and electrical contractors to ensure compliance with legislative, site and safety requirements.
• Processing contractor work orders and purchase requisitions.
• Managing stock levels and ensuring CMMS-generated work orders are completed on schedule.
• Supporting service standards and team training to maintain a safe environment for guests.
• Applying the relevant Enterprise Agreement or Modern Award requirements for the team.

What We’re Looking For

You’ll bring strong maintenance knowledge, leadership capability and the ability to coordinate competing priorities.

• An engineering, trade or related qualification, or relevant industry experience.
• EWP License and Forklift Licence. (Desirable)
• Previous experience in a similar role or within maintenance, facilities, trades, contractor coordination or a leading hand position.
• Knowledge of relevant industry standards, codes of practice and Workplace Health & Safety requirements.
• Strong computer skills, including Microsoft Office, with experience or the ability to use SAP and Mobaro (CMMS).
• Excellent leadership, communication and stakeholder management skills.
• Strong organizational, problem‑solving and workload management abilities, with the ability to work autonomously.
• The ability to work effectively with stakeholders across all business areas.
• Availability to work across a seven‑day operation, including a commitment to work either a Saturday or Sunday each week.

Your backstage pass to fun, friends and unforgettable memories!

• Unlimited free entry to our amazing theme parks!
• Earn complimentary passes to share with family and friends!
• Enjoy discounts on food & beverage, retail and animal experiences across our parks!
• Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers!
• Unique team events and awards, celebrating our people is part of the fun!
• Reward and recognition programs with prizes for outstanding contributions
• Wellbeing support with our on‑site team and 24/7 Employee Assistance Program (EAP)
• Professional development opportunities with internal training, we love to grow our talent!

At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties , from Warner Bros. Movie World and Sea World, to Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios.

Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests.

We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply.