Facilities and Concierge Coordinator

JLL; North Sydney Council; On-site; AUD 70,000 - 95,000; Full time

Job summary

A leading real estate services firm is seeking a dynamic Facilities and Concierge Coordinator in North Sydney. This role involves nurturing client relationships, overseeing vendor management, and ensuring operational excellence. Ideal candidates have strong interpersonal skills and a background in facilities management. Join us for a fulfilling career and an inclusive culture that celebrates diversity.

Qualifications

• Background in facilities management or similar operational roles advantageous.
• Independent worker capable of juggling competing priorities effectively.
• Experience coordinating facilities operations or similar roles is advantageous.

Responsibilities

• Cultivate and maintain exceptional client relationships through responsive, proactive service.
• Act as the central liaison for all stakeholder inquiries and operational matters.
• Lead vendor management activities including contract negotiations and procurement processes.
• Champion workplace safety protocols and regulatory adherence.
• Lead vendor management activities including contract negotiations and procurement processes.
• Manage maintenance contract renewals and vendor onboarding procedures.
• Support purchase order processing and vendor database management.
• Deliver precise financial reporting and budget management.
• Champion workplace safety protocols and regulatory adherence.
• Perform site evaluations and identify operational efficiencies.
• Oversee integrated facilities services including mechanical, electrical, plumbing, cleaning and pest management.
• Generate detailed operational reporting and strategic recommendations.

Skills

Exceptional interpersonal skills

Detail-oriented

Self-motivated

Problem-solver

Organisational capabilities

Regulatory compliance

Job description

We're seeking a dynamic Facilities and Concierge Coordinator to join our Sydney office in the Life Science sector. This role offers significant autonomy and responsibility, empowering you to take ownership of comprehensive site operations while delivering outstanding client experiences and driving operational excellence.

Day to day responsibilities:

• Cultivate and maintain exceptional client relationships through responsive, proactive service
• Act as the central liaison for all stakeholder inquiries and operational matters
• Coordinate seamlessly between clients, internal teams, and external service providers
• Supervise contractor performance, conduct quality inspections, and ensure regulatory compliance
• Lead vendor management activities including contract negotiations and procurement processes
• Manage maintenance contract renewals and vendor onboarding procedures
• Support purchase order processing and vendor database management
• Deliver precise financial reporting and budget management
• Champion workplace safety protocols and regulatory adherence
• Perform comprehensive site evaluations and identify operational efficiencies
• Oversee integrated facilities services including mechanical, electrical, plumbing, cleaning, and pest management
• Generate detailed operational reporting and strategic recommendations

About you:

• Exceptional interpersonal skills with a client-first mindset
• Detail-oriented professional with superior organisational capabilities
• Self-motivated problem-solver who thrives on challenges
• Background in facilities management or similar operational roles advantageous
• Independent worker capable of juggling competing priorities effectively

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

JLL is an equal opportunities employer and welcomes applications from all qualified candidates.