Face-to-Face CX & Sales Pro - Part-Time

Obrien; Bendigo; On-site; AUD 40,000 - 54,000; Part time

Benefits offered by this job

Competitive hourly rate

Work with a respected national brand

Growth opportunities

Job summary

O'Brien in Bendigo is seeking a Face to Face Customer Service, Sales & Administration professional to join our team. You will be the first point of contact, delivering warm, professional service and promoting our full range of automotive glass services.

The role runs Monday to Friday, 10:00am–2:00pm with overtime as needed, and offers a competitive hourly rate plus super. You will support daily operations and help educate customers on services.

Qualifications

• Strong customer service experience (face to face preferred).
• Excellent verbal and written communication skills.
• Professional presentation and a positive attitude.
• Ability to problem solve and create customer focused solutions.
• Strong time management and ability to prioritise in a busy environment.
• Intermediate-advanced Microsoft Office skills.
• Administration experience supporting daily operations.
• Comfortable with sales and confident in educating customers on additional services.
• A current driver's licence (essential).
• Full Australian work rights (essential).

Responsibilities

• Delivering warm, professional face to face customer service.
• Selling of Vehicle Accessory Products.
• Greeting customers and visitors with a positive, helpful attitude.
• Managing phone, email and in person enquiries.
• Supporting the Service Centre Manager with daily operations.
• Updating customers on repair lead times.
• Conducting basic repair inspections on vehicles.
• Educating customers on our full range of services.
• Scheduling repair bookings and managing workflow.
• Issuing invoices and raising job authorities.
• Resolving customer concerns and following up queries.

Skills

Face-to-face service

Sales skills

Admin experience

MS Office

Driver's license

Australian work rights

Tools

Microsoft Office

Job description

O'Brien in Bendigo is seeking a Face to Face Customer Service, Sales & Administration professional to join our team. You will be the first point of contact, delivering warm, professional service and promoting our full range of automotive glass services.

The role runs Monday to Friday, 10:00am–2:00pm with overtime as needed, and offers a competitive hourly rate plus super. You will support daily operations and help educate customers on services.