F&B Operations Supervisor – Events & Weddings

Minor International; Port Douglas; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Wellness Support

Parental Leave

Job summary

Oaks Port Douglas Resort, part of Minor Hotels, is seeking an enthusiastic Food & Beverage Supervisor to join our team on a full-time basis. This hands-on leadership role supports the daily success of Oak & Vine Restaurant and the resort's events operations.

The successful candidate will oversee dinner service, conferences, weddings, and special events, lead a high-performing team, ensure exceptional guest experiences, and maintain brand standards across F&B.

Qualifications

• Previous experience in a Food & Beverage Supervisor or similar leadership role.
• Demonstrated experience leading, coaching, and developing hospitality teams.
• Strong operational knowledge of restaurant service, conferences, functions, weddings, and events.
• Current RSA (Responsible Service of Alcohol) certification.
• Exceptional customer service skills with the ability to build positive guest relationships.
• Strong organisational, communication, and problem-solving skills.
• A proactive, hands-on leadership style with the ability to remain calm under pressure.
• Professional presentation and a commitment to maintaining high service standards.
• Flexibility to work evenings, weekends, and public holidays as required.

Responsibilities

• Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.
• Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.
• Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.
• Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.
• Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
• Support service during peak periods through a hands-on leadership approach and strong floor presence.
• Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.
• Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
• Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.
• Work closely with management to drive operational improvements and achieve business objectives.

Skills

Leadership experience

Staff coaching

Hospitality operations

Customer service

Organization & communication

Calm under pressure

Professional presentation

Job description

Oaks Port Douglas Resort, part of Minor Hotels, is seeking an enthusiastic Food & Beverage Supervisor to join our team on a full-time basis. This hands-on leadership role supports the daily success of Oak & Vine Restaurant and the resort's events operations.

The successful candidate will oversee dinner service, conferences, weddings, and special events, lead a high-performing team, ensure exceptional guest experiences, and maintain brand standards across F&B.