External Communications & Campaign Advisor Fixed Term 12 months

Melbourne Water; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Job summary

Melbourne Water is seeking a creative, strategic communications and marketing professional to join our Engagement & External Affairs Group on a fixed-term basis. This role leads marketing, education and behaviour change campaigns, delivering strategic communications to bring Melbourne Water’s brand to life.

Reporting to the Manager Communications, you’ll work across three areas: marketing, brand and corporate communications.

Qualifications

• Proven experience delivering marketing campaigns and corporate communications plans and content that support brand goals and build reputation.
• Excellent writing skills and a natural feel for voice, narrative and key messages.
• Strong project management skills for delivering across many channels in complex, time-sensitive settings.
• Critical thinking to develop ideas and turn them into plans, tactics and content.
• Confidence leading and influencing senior stakeholders.
• Ability to find useful data, draw insights and use them to improve results.
• Ability to help others understand and apply marketing and communications principles.
• Commercial judgement developed in a complex organisation.
• The ability to manage competing deadlines and high workloads.

Responsibilities

• Plan and deliver evidence-based marketing campaigns and education initiatives across channels.
• Promote Melbourne Water brand with in-house studio content across internal and external channels.
• Create compelling written content for digital and traditional channels (social media, scripts, websites, collateral, etc.).
• Test campaigns using data and insights, then refine to improve impact.
• Build awareness and engagement with services and the brand.
• Support high-priority programs with effective communications approaches.
• Collaborate with suppliers on advertising, media and content; mentor teams in marketing storytelling.
• Influence senior stakeholders to support brand and reputation goals.

Skills

Marketing campaigns

Corporate communications

Stakeholder engagement

Content creation & storytelling

Project management

Critical thinking

Data-informed decision making

Marketing principles

Education

Marketing/communications degree

Job description

External Communications & Campaign Advisor Fixed Term 12 months

In Melbourne, water is essentialto our way of life.

As caretakers for Melbourne’swater cycle, and our catchments. We care for water, life, and land throughoutMelbourne: both its people and its biodiversity.

Each time you drink from the tap,flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietlydelivering some of the world’s cleanest water for over five million residentsand wildlife that call Melbourne home, just as we have for over 130 years.

Who we are

In Melbourne, water is essentialto our way of life.

As caretakers for Melbourne’swater cycle, and our catchments. We care for water, life, and land throughoutMelbourne: both its people and its biodiversity.

Each time you drink from the tap,flush a toilet, or kayak down the Yarra we’re there. Primed and ready, quietlydelivering some of the world’s cleanest water for over five million residentsand wildlife that call Melbourne home, just as we have for over 130 years.

About the Role

We're looking for a creative,strategic communications and marketing professional to join our Engagement& External Affairs Group on a fixed-term basis. This is a varied role thatcombines strategy and delivery where you'll lead marketing, education andbehaviour change campaigns from start to finish, and help deliver strategiccommunications initiatives to bring Melbourne Water’s brand to life.

Reporting to the ManagerCommunications, you'll work across three connected areas: marketing, brand andcorporate communications. You'll use data and insights to plan, deliver andrefine campaigns across paid and owned channels, create content that fits ourbrand and tell stories that connect with our audiences. Key responsibilities ofthe role include:

• Planand deliver evidence-based behaviour change, education and marketing campaignsacross several channels, aimed at our key customer segments
• Promotethe Melbourne Water brand by working with an in-house creative studio todevelop content telling our story in a consistent, engaging way across internaland external channels
• Create – and uplift others to create –effective written content for digital and traditional channels including socialmedia, video scripts, website, community engagement channels, marketingcollateral, corporate publications etc.
• Usedata and insights to test what works, then refine campaigns to improve theirimpact
• Buildawareness of and engagement with our services and brand, testing audienceimpact regularly and acting on what you learn
• Supporthigh-priority programs, with effective communications and marketing approaches
• Workwith suppliers on advertising, media and content, and help colleagues acrossthe business build their marketing and storytelling skills
• Influencesenior internal and external stakeholders to support our brand, marketing andreputation goals

Your marketing and campaigndelivery expertise will complement the team’s strong communications capabilityand support impactful outcomes

About you:

The successful candidate will bean experienced marketing and communications professional with a strongbackground in planning and delivering marketing, behaviour change or consumer educationcampaigns from concept through to execution. They will bring strongcoordination, stakeholder engagement and project delivery skills, with theability to manage competing priorities and deliver high-quality outcomes.

• Provenexperience delivering marketing campaigns and corporate communications plansand content that support brand goals and build reputation
• Excellentwriting skills and a natural feel for voice, narrative and key messages
• Strongproject management skills for delivering across many channels in complex,time-sensitive settings
• Criticalthinking, so you can develop marketing and communications ideas and turn theminto plans, tactics and content
• Confidenceleading and influencing senior stakeholders
• Theability to find useful data, draw out insights and use them to improve results
• Skillin helping others understand and apply marketing and communications principles
• Commercialjudgement developed in a complex organisation
• Theability to manage competing deadlines and high workloads, both on your own andas part of a team
• Aqualification in marketing, communications or a related field

Why join us:

At Melbourne Water, we care deeply about waterand the life it sustains.

Our team is inspired by passion and purpose,with an unwavering commitment to safety. We are on a mission to protect everyMelburnian’s way of life, one drop at a time.

We don’t just talk about flexible working - welive it. Our culture of purpose, safety, results, and learning flows througheverything we do. We're dedicated to doing what's right, and this commitmentextends to the meaningful work we do in a supportive and inclusive culture thatencourages you to make the most of your talents.

Our long-standing commitment to Diversity,Inclusion, and Belonging means that Aboriginal and Torres Strait Islanderpeoples, LGBTIQ+ individuals, Neurodivergent Individuals, people living withdisability, mature age and young jobseekers from all cultures can apply withconfidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated,outcomes-focused, and passionate about public resources, community, and theenvironment, we'd love to receive your application and learn if you could be agreat fit.

Closing date: Thursday 12th November2026 at 11:55pm AEST