Expressions of Interest - Canberra Management

Sephora USA, Inc; Canberra; Hybride; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Gifted products

Store discount

Parental Leave

Wellbeing programs

Gym memberships

Personal development

LVMH opportunities

Résumé du poste

Sephora Canberra is seeking a dynamic Store Manager to lead our management team in a full-time role (38 hours per week). You will nurture a high-performing team across beauty categories, ensuring exceptional client service and a premium Sephora experience.

Responsibilities include leading sales, forecasting, stock control, visual merchandising, and driving profitability. The role requires strong leadership, coaching, and a passion for luxury beauty within a global group like LVMH.

Qualifications

• Experience in managing retail teams and store operations.
• Strong track record of hitting sales targets and KPI’s.
• Ability to forecast, plan, and manage stock and promotions.

Responsabilités

• Lead and coach the Canberra store team to deliver Sephora’s premium customer experience.
• Drive a selling culture to exceed KPI’s and grow the team’s capability.
• Use reporting data to support operational decisions with the Store Manager and leadership team.
• Maintain open communication and provide feedback to the management team.
• Act as Manager in Charge (MIC) for client and cast member matters in a fast-paced environment.

Connaissances

Retail management

Profit & loss

Sales forecasting

People management

Training & coaching

Stock control

Visual merchandising

MS Office

Outils

Microsoft Office

Description du poste

Expressions of Interest - Canberra Management

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Join Sephora and be part of theManagement team in our Canberra storeon aFull-Time (38hr)basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Some of our well-liked benefits:

• Gifted products throughout the year along with store discounts of up to 45% off
• Paid Parental Leave, Birthday Leave & Personal Leave
• Health and well-being initiatives including 24/7 Mental Health well-being programs& Life Insurance
• Discounted Gym memberships incl. Virgin Active & Fitness First + more!
• Opportunities for personal development in ANZ through succession
• Opportunities across our global group of high-end luxury brandswithin LVMH

The opportunity:

You'll play a key role in:

• Being the role model to your team by showcasing the Sephora experience to customers through embodying Sephora’s DNA of delivering a curated, innovative prestige beauty experience.
• Driving a selling culture to exceed KPI’s and consistently raise the performance and capability of your team through coaching and supporting their growth and development.
• Utilising and interpreting reporting data to support with operational decisions by working closely with the Store Manager, Assistant Store Manager and fellow team of Senior Beauty Advisors.
• Facilitating open communication with your team by providing effective feedback and consistent communication with the Management team.
• Serving as the point of contact when being the Manager in Charge (MIC) for client and cast member matters within a fast-paced environment to confidently make store decisions.

In this role, you will have the opportunity to work across all our categories from beauty, skincare, haircare, and wellness; as well as store functions of sales, management, and back-of-house operations.

You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.

We would love to hear from you if:

• Are open to working a 38hr rotating roster to support store needs.
• You have previous retail management experience across areas of managing profit and loss, sales forecasting, people management & training, stock control and visual merchandising.
• You have proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.
• You're a hands-on leader who loves being on the sales floor to motivate, coach, and help your store team members succeed.
• You're passionate about excellent client service and experiential retail to ensure your store represents the Sephora brand.
• You have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
• You have a drive for results with a history of exceeding sales targets and KPI's

Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. OnlyAustralian CitizensorPermanent Residentswill be considered for this opportunity.

As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 5 full days of availability across key trading times including but not limited to late-night, weekend and public holiday trading.

Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 30 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD.

Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.