Expression of Interest - Casual Sales Assistant - South East Melbourne

T2 Tea; Collingwood; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

50% discount

Moment Makers rewards program

Flexible working arrangements

Employee Assistance Program (EAP)

Job summary

T2 Tea in Collingwood is seeking a friendly retail team member to deliver world-class customer service and become a tea and brewing expert. You will handle high volumes of stock, assist with visual merchandising, and ensure safety in the store.

Ideal candidates are customer-focused, able to thrive in a busy environment, and eager to learn. Previous retail experience helps, and excellent communication is essential to greeting customers and sharing tea knowledge.

Qualifications

• Customer-focused and able to work in a fast-paced environment.
• Retail experience is advantageous but not required.
• Strong communication and team collaboration.

Responsibilities

• Provide world-class customer service to every customer.
• Expand knowledge of products and brewing to advise customers.
• Assist with stock management and merchandising to brand standards.
• Adhere to health and safety policies.

Skills

Customer service

Retail experience

Communication skills

Job description

About the role

• Provide world-class customer service experience to every customer.
• Continually expand your knowledge of products and become a tea and brewing expert.
• Manage high volumes of stock and undertake visual merchandising to provided standards.
• Take care of your own health and safety and the safety of others by following T2 safety policies and procedures.

About you

• Acts with customer in mind.
• Ready to work in a busy and fast-paced environment.
• Self-motivated and ready to learn.
• Strong communication skills.
• Previous customer service or retail experience advantageous.

Life at T2

• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
• Employee Assistance Program (EAP).