Expert Opportunity - User Insights Manager ($70/hr, up to $1,400/week)

Ethos; United States; Remote; AUD 111,000 - 158,000; Part time

Job summary

Ethos is seeking an experienced User Insights Manager to train AI models on professional document tasks. You will conduct 4+ years of user research, synthesize insights, and produce high-quality decks and journey maps. This role is fully remote, flexible 5-20 hours weekly, with ASAP start and compensation at $70/hour.

You’ll collaborate with a network of experts and researchers. Ideal candidates demonstrate strong written communication, experience turning raw data into actionable product

Qualifications

• 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
• Fluency with thematic coding, survey design/statistics, and translating data into usability test findings decks and journey maps

Responsibilities

• Plan and conduct interviews, usability tests, and surveys, managing the full study lifecycle
• Synthesize findings into actionable insights and themed summaries
• Create high-quality documents, spreadsheets, and slide decks to communicate results and recommendations

Skills

User research

Insights synthesis

Documentation

Job description

About This Opportunity

We're working with a leading foundational AI lab to find experienced user insights managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

About This Opportunity

We're working with a leading foundational AI lab to find experienced user insights managers who can help train their latest language model on professional document, spreadsheet, and slide deck tasks.

We're looking for user insights managers with 4+ years in customer or user research, feedback synthesis, or product discovery to create, evaluate, and refine AI-generated documents, spreadsheets, and slide decks across core workflows: moderated usability test findings decks, customer interview synthesis and thematic coding summaries, survey instrument design and analysis writeups, discussion guides and screener criteria for research studies, research repository tagging and insight briefs, and journey map documents translating findings into product recommendations.

Compensation: $70/hour

Commitment: Flexible, 5-20 hours per week (or more if desired)

Location: Fully remote, work on your own schedule

Start date: ASAP

Qualifications

• 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
• Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail

About Ethos

Ethos is a new expert network built by a McKinsey/SoftBank/DeepMind team and backed by world‑leading investors like General Catalyst. We connect experts with investors and consultancies for paid expert calls, speaking engagements, and advisory opportunities.

Key Requirements

• 4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
• Fluency with thematic coding methods, survey design/statistics, and translating raw research data into usability test findings decks and journey map documents
• Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail