Experienced Residential Care Worker | TBER

MacKillop Family Services; Melbourne; On-site; AUD 11,000 - 19,000; Full time

Benefits offered by this job

More money in your pocket

Wellbeing that matters

Sanctuary Organisation

First Nations career pathways

Community & connection

Job summary

MacKillop Family Services in Melbourne, VIC is seeking an experienced Residential Care Worker for the Two Bed Emergency Response Homes Program. The role focuses on safety, daily support, and trauma-informed care for children and young people, with afternoon/evening availability.

You will work under the Residential Team Leader, assisting with household tasks, admin, and building skills with young people while fostering a supportive, values-driven team environment. Applications encouraged.

Qualifications

• Empathy for young people and their wellbeing is essential.
• Demonstrate trauma-informed care and patience in responding to behaviours.
• Ability to work as part of a strong, values-driven team.
• Strong boundaries and safety practices for a stable environment.

Responsibilities

• Support young people in daily life, building practical and emotional skills.
• Respond to trauma-related behaviours with care and professional insight.
• Contribute to smooth home operation, including household tasks and admin.
• Work with the team to provide a safe, supportive environment every day.

Skills

Empathy for young people

Trauma-informed care

Teamwork

Boundaries & safety

Education

Certificate IV in Child, Youth and Family Intervention

Job description

Are you passionate about creating an environment that provides a sense of safety, structure, acceptance and security at all times for children, young people and staff? Join MacKillop Family Services!

MacKillop’s Out of Home Care (OOHC) programs provide residential care, home based care, lead tenant and case management support for young people with high and complex needs, as well as a therapeutically oriented program for young people in protective placements.

Our Residential Services offers accommodation and support to children and young people who are referred through the Child Protection system.

The Residential Care Worker is required to participate in the day-to-day operation of the unit. Seeking Afternoon/PM availability.

We are currently seeking an experienced Residential Care Worker to join our team in Dandenong North, VIC. This is an ongoing opportunity based in Dandenong North, VIC within our Two Bed Emergency Response Homes Program. The position reports to the TBER Team Leader.

ABOUT THE ROLE

Reporting to the Residential Team Leader, you'll:

• Support young people in their daily lives, helping them build practical and emotional skills
• Respond to trauma-related behaviours with care, patience, and professional insight
• Contribute to the smooth running of the home, including household tasks and admin
• Work as part of a strong, values-driven team that shows up for each other – and for the young people – every single day

WHAT WE OFFER

• More money in your pocket – up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

KEY SELECTION CRITERIA

To be successful in this role, you will have:

• A Certificate IV in Child, Youth and Family Intervention or other similar or relevant tertiary qualifications.
• A genuine interest in young people and their wellbeing.
• Demonstrate empathy for young people in our care in an open minded and nonjudgmental manner.
• Highly developed capacity for emotional self-regulation including the capacity to set and maintain consistent boundaries to provide safety, stability and consistency.

We value the unique knowledge, perspectives, and cultural contributions of First Nations peoples. Your experience and insights are important to us, and we strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

For a full listing please view the Position Description at the bottom of this page.

For more information, please contact: Keegan Grant at [e-mail]

OUR COMMITTMENT

MacKillop celebrates and draws strength from diversity and respects the dignity of all people.Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.