Executive & Project Support Officer

Victorian Civil and Administrative Tribunal (VCAT); City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Victorian Civil and Administrative Tribunal (VCAT) in Melbourne is seeking an Executive & Project Support Officer to provide high-level executive support to two Executive Directors while coordinating key projects and strategic initiatives across the organisation.

In this fast-paced role you will manage diary management, meeting coordination, briefings and governance documentation, helping priorities be delivered, risks managed and outcomes achieved through strong stakeholder collaboration.

Qualifications

• experience providing high-level executive or administrative support in a complex environment
• excellent organisation, prioritisation and time management skills
• strong written communication skills, including experience preparing briefings, reports and correspondence
• demonstrated stakeholder engagement and relationship management capability
• proven capacity to independently manage workload and competing demands with a high degree of autonomy
• experience coordinating projects, governance activities or business initiatives
• the ability to work with initiative, sound judgement and a high degree of professionalism and confidentiality

Responsibilities

• providing high-level executive support, including diary management, meeting coordination, correspondence management and administrative support for two Executive Directors
• coordinating strategic projects and organisational transformation initiatives.
• preparing briefings, reports and governance documentation for key stakeholders
• building strong stakeholder relationships and support cross-functional collaboration
• monitoring risks, issues and priorities across portfolios, helping to drive collaboration and successful project delivery
• supporting divisional operations through procurement, invoicing, onboarding and other business support activities

Skills

Executive support

Stakeholder management

Project coordination

Governance coordination

Confidential information handling

Job description

Victorian Civil and Administrative Tribunal (VCAT) – Melbourne VIC

The Victorian Civil and Administrative Tribunal (VCAT) is a justice service that resolves a wide range of disputes for the Victorian community, including renting, planning, and consumer disputes. VCAT is committed to delivering an accessible service for all Victorians and is transforming our digital products and services to make it faster, easier, and more convenient for people to come to the tribunal.

About the Role

This is an exciting opportunity to join VCAT as an Executive & Project Support Officer, providing high-level executive support to two Executive Directors while coordinating key projects and strategic initiatives across the organisation. In this dynamic and varied role, you will manage executive operations, coordinate governance activities, support planning and implementation of transformation projects, and prepare high-quality briefings and business documentation. Working closely with senior leaders and stakeholders, you will play a pivotal role in ensuring priorities are delivered, risks are managed, and organisational outcomes are achieved.

Responsibilities include:

• providing high-level executive support, including diary management, meeting coordination, correspondence management and administrative support for two Executive Directors

coordinating strategic projects and organisational transformation initiatives.

• preparing briefings, reports and governance documentation for key stakeholders

building strong stakeholder relationships and support cross-functional collaboration

• monitoring risks, issues and priorities across portfolios, helping to drive collaboration and successful project delivery
• supporting divisional operations through procurement, invoicing, onboarding and other business support activities

This is a 12-month fixed term opportunity

About You

You are a highly organised and proactive professional who thrives in a fast-paced environment supporting senior leaders and coordinating competing priorities. You bring strong executive support experience, exceptional organisational skills and the ability to manage confidential information with discretion and professionalism.

You are an effective communicator with well-developed stakeholder management skills and the ability to build trusted relationships across all levels of an organisation. You can confidently prepare high-quality briefings, reports and business documentation, while ensuring work is delivered accurately and on time. With strong project coordination capabilities, you can manage multiple tasks simultaneously, monitor progress, identify risks and keep initiatives on track.

You are solutions-focused, adaptable and comfortable working independently while collaborating with diverse stakeholders to achieve shared outcomes.

To be successful in the role, you will bring:

• experience providing high-level executive or administrative support in a complex environment
• excellent organisation, prioritisation and time management skills
• strong written communication skills, including experience preparing briefings, reports and correspondence
• demonstrated stakeholder engagement and relationship management capability
• proven capacity to independently manage workload and competing demands with a high degree of autonomy
• experience coordinating projects, governance activities or business initiatives
• the ability to work with initiative, sound judgement and a high degree of professionalism and confidentiality

Other information

CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.

We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.

We aim to create a workforce that reflects the community in which we live.

As part of our commitment to a safe and respectful workplace, CSV conduct pre-employment checks, including reference checks, police checks and misconduct screening. These checks are handled confidentially, with care and are a standard part of our hiring process to ensure the right fit for both candidates and Court Services Victoria.