Executive Officer and Business Manager | Full-time Permanent

Australian Capital Territory; Canberra; On-site; AUD 120,000 - 160,000; Full time

Job summary

ACT Government is seeking an Executive Officer and Business Manager to provide high-level executive support to the Chief Information Officer (CIO) and coordinate the CIO’s office. The role delivers expert advice, manages workflow across the CIO’s office, and supports informed decision-making on sensitive matters.

You will liaise with senior stakeholders, lead executive support staff, oversee correspondence systems, coordinate reporting, and ensure priorities align with agency objectives.

Qualifications

• High-level executive support to CIO and portfolio
• Ability to coordinate complex correspondence and reporting
• Strong judgement and organisational skills
• Supervise and support executive support staff

Responsibilities

• Provide high-level executive support to the CIO and manage the office workflow
• Coordinate reporting processes and ensure timely delivery of complex correspondence
• Lead and support executive support staff across the portfolio
• Develop strong partnerships with internal and external stakeholders to facilitate outcomes

Skills

Executive support

Stakeholder liaison

Strategic awareness

Organisation & communication

Job description

Executive Officer and Business Manager
Full-time Permanent

Details: This role provides high-level executive support to the Chief Information Officer (CIO) ensuring the effective coordination, quality assurance, and timely delivery of complex correspondence. Working in a fast-paced and high-pressure environment, the position manages workflow across the CIO’s office, delivers expert advice, and supports informed decision-making on diverse and sensitive matters.

The role acts as a key liaison with senior internal and external stakeholders, building strong partnerships to facilitate communication and outcomes on behalf of the CIO. It also leads and supports executive support staff across the portfolio, contributing to a cohesive and high performing executive support network. With responsibility for overseeing correspondence systems, coordinating reporting processes, and supervising staff, the position requires strong judgement, strategic awareness, and exceptional organisational and communication skills to ensure priorities are managed effectively and organisational objectives are met.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements:

• This is a position of trust (PoT) which requires the successful applicant be an Australian citizen and possess or acquire and maintain an Australian Government Security Vetting Agency (AGSVA) security clearance at the Baseline level as an eligibility qualification.

Note: A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months.

Selection may be based on application and referee reports only.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .