Executive Liability Adjuster - Lead, Influence & Drive Market Impact

Crawford and Company; Sydney; On-site; AUD 150,000 - 230,000; Full time

Job summary

Crawford & Company is seeking a Senior Exec Liability Adjuster to lead high-value liability claims, acting as the senior technical expert and market authority in Australia. The role combines hands-on claims management with leadership, market engagement, and growth responsibilities within a globally recognised organisation.

The candidate will manage complex claims, mentor a team, and contribute to strategic growth of the liability practice while reporting visibility within the market.

Qualifications

• Senior liability adjuster with 5–10+ years’ experience managing complex claims.
• Established and credible presence in the insurance market with strong professional relationships.
• Proven leadership experience and aspiration to grow a high-performing team.
• Chartered Loss Adjuster accreditation highly desirable.
• Exceptional stakeholder management, negotiation, and conflict resolution skills.

Responsibilities

• Manage a portfolio of complex, high-value liability claims from appointment through settlement.
• Lead, mentor, and develop a high-performing team, fostering technical excellence and knowledge sharing.
• Represent Crawford as a senior technical authority and visible market leader.
• Contribute to business development and strategic growth of the liability practice.
• Demonstrate leadership potential with aspiration to progress into broader leadership.

Skills

Leadership experience

Stakeholder management

Negotiation

Conflict resolution

Education

Chartered Loss Adjuster accreditation

Job description

Executive Liability Adjuster - Lead, Influence & Drive Market Impact

Crawford is seeking an accomplished Senior / Executive Liability Adjuster to lead high-value, complex liability claims and act as the senior technical and market authority for the local liability practice. This is a unique opportunity to combine hands‑on claims management with visible leadership, market engagement, and business development responsibilities within a globally recognised claims organisation.

The Role:

• Manage a portfolio of complex, high-value liability claims from appointment through settlement
• Lead, mentor, and develop a high-performing team, fostering technical excellence, collaboration, and knowledge sharing
• Represent Crawford as a senior technical authority and visible market leader
• Contribute to business development and the strategic growth of the practice
• Demonstrate leadership potential with the aspiration and capability to progress into broader departmental or practice leadership

About You:

• Senior liability adjuster with 5–10+ years’ experience managing complex claims
• Established and credible presence in the insurance market with strong professional relationships
• Proven leadership experience and clear aspiration to grow a high-performing team
• Chartered Loss Adjuster accreditation highly desirable
• Exceptional stakeholder management, negotiation, and conflict resolution skills

This is a career-defining opportunity for an experienced adjuster seeking strategic influence, leadership visibility, and ongoing professional development, with the opportunity to shape the future of the liability practice.

We welcome applications from talented candidates worldwide with the skills and experience to succeed in the role. Visa sponsorship and relocation support may be available for exceptional applicants. All successful candidates will be required to complete a national police check.