Executive Housekeeping Manager - Crown Plaza Shell Cove Marina

AHS Hospitality Pty Ltd.; Shell Cove; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Training and development

Career progression

Sponsorship available

Job summary

AHS Hospitality Pty Ltd. is seeking an Executive Housekeeping Manager to lead operations at Crown Plaza Shell Cove Marina. You will drive team performance, align with hotel leadership on quality metrics and ensure timely room delivery for guest arrivals.

Your role requires a strong focus on relationships, budgeting awareness, and compliance, with the flexibility to work weekends and holidays as needed. Training and career progression are offered in a dynamic environment.

Qualifications

• Strong appetite to build and sustain relationships.
• Ability to manage time and maintain efficient work habits.
• Understanding of annualised budgets and cost control.
• Commitment to health and safety compliance.
• Problem solving with a proactive mindset.
• Willingness to work weekends and public holidays when required.

Responsibilities

• Lead and develop the housekeeping team to deliver quality service.
• Set up key tasks and conduct team briefings.
• Collaborate with hotel leadership on quality metrics and guest experience.
• Ensure rooms are serviced on time for guest arrivals.
• Maintain rostering, billing and health and safety administration.
• Hand over processes to the team and manage end-of-day wrap-up.

Skills

Relationship building

Time management

Budgeting knowledge

Compliance awareness

Problem solving

Weekend availability

Education

5-star hotel EH K M experience

3+ years in EHKM role

Job description

Executive Housekeeping Manager - Crown Plaza Shell Cove Marina

ahs hospitality, part of RGF Staffing ANZ, is Australia and New Zealand’s largest provider of outsourced housekeeping management services and partners with the most iconic hotel brands.

We are seeking an experienced Executive Housekeeping Manager to lead our team working at the brand new Crown Plaza Shell Cove Marina.

Service with a smile is our mantra and we truly believe we are the best outsourced service company you could choose to work with.

Leading your team, your day would simply look like this:

• Setting up the key tasks for you and the team
• Team briefings to conquer the challenges ahead
• Work with the hotel leadership team on short and long term quality metrics
• Delivery of rooms to the hotel on time for guest arrival
• Keep in touch with the team and provide resourcing as required
• Administration relating to Health and Safety, billing and rostering
• Ensure guests are serviced with a smile
• Hand over effectively to the team
• End your day knowing that tomorrow will bring a whole new set of adventures to be had

To be the winner of this trophy we would need you to have:

• A strong appetite to build and sustain relationships
• A passion to strive for excellence
• Time management and efficient work habits
• An understanding of annualised budgets
• Determination to provide a safe workplace
• A no nonsense approach to compliance
• A well-presented problem solving attitude
• An ability to work on weekends and public holidays when required
• Noformalqualificationsarerequired
• 3years+experienceasaEHKMata5-starhotelwillbehighlyregarded

In reward we offer:

• Training and development at your own pace
• The opportunity to be a part of a vibrant and dedicated team
• Career progression
• Sponsorship Available

We are dedicated to fostering diversity and cultivating an inclusive culture that honours and supports all individuals. People of all nationalities, gender identities, and cultural backgrounds, including Aboriginal and Torres Strait Islander Peoples, are encouraged to apply.

Please note that applicants must have the right to work in Australia, with full work rights preferred and only shortlisted applicants will be contacted.