Events Operations Manager

Salterbrothershospitality; The Barossa Council; On-site; AUD 90,000 - 120,000; Full time

Job summary

Kingsford The Barossa is seeking an experienced Events Operations Manager to lead end-to-end event delivery across conferences, weddings and premium occasions at our Barossa estate. You will manage the events team, coordinate with culinary and hospitality leadership, and ensure flawless guest experiences from setup to pack-down.

You'll drive client relationships, oversee logistics and maintain high presentation standards, while navigating a rotating roster, including evenings and weekends, in a

Qualifications

• Minimum of 3 years demonstrated leadership experience within events, hospitality or hotel environments.
• Proven experience delivering conferences, weddings and events within a premium or luxury setting.
• Strong capability in managing multiple stakeholders and complex event logistics.
• Highly organised with excellent communication and problem‑solving skills.
• Ability to remain calm and adaptable in a fast‑paced, service‑focused environment.
• Flexible and available to work a rotating roster, including evenings, weekends and public holidays.
• Reliable transport and/or ability to commute to the Hunter Valley region.

Responsibilities

• Oversee the end‑to‑end execution of events, including setup, service delivery and pack down
• Lead and support the events team, including rostering, onboarding and on‑the‑job training
• Ensure all team members are fully briefed and prepared for each event, with clear run sheets and expectations
• Act as the primary point of contact for clients during events, ensuring a seamless and high‑quality guest experience
• Build strong client relationships to drive repeat business, referrals and positive feedback
• Coordinate closely with the Executive Chef and F&B leadership team to align on event timing, service flow and guest expectations
• Monitor event progress in real time to ensure delivery against client specifications and brand standards
• Proactively troubleshoot and resolve operational issues during events with minimal disruption to guests
• Oversee event logistics, including room setup, equipment, styling elements and supplier coordination
• Ensure effective communication between events, kitchen and wider hotel teams throughout the event lifecycle
• Maintain high standards of presentation, cleanliness and operational readiness across all event spaces
• Ensure compliance with Workplace Health & Safety (WHS) requirements, including incident reporting and risk mitigation
• Support continuous improvement initiatives to enhance operational efficiency and guest satisfaction.

Skills

Leadership

Event coordination

Stakeholder management

Communication

Problem solving

Organization

Adaptability

Roster management

Job description

Kingsford in the Barossa has an exciting opportunity for a full-time Events Operations Manager to join our passionate team.

About Kingsford The Barossa

Tucked away just 45 minutes from Adelaide, Kingsford The Barossa is an iconic 225-acre retreat on the edge of South Australia’s renowned wine country. Once home to a wealthy nineteenth‑century pastoralist, the estate has been reimagined following a multi-million dollar redevelopment, now offering an exclusive 16‑suite experience alongside a striking new lodge that celebrates the very best of the Barossa – fine wine, artisan produce and shared moments.

Further elevating the estate’s culinary offering, renowned chef Jake Kellie has joined as Culinary Director of Orleana Restaurant. Known for his bold, fire‑driven cooking and globally recognised career, Kellie brings a fresh, immersive dining experience that showcases the region’s exceptional produce while complementing the rich heritage and landscape of Kingsford.

The role and key duties

• Oversee the end‑to‑end execution of events, including setup, service delivery and pack down
• Lead and support the events team, including rostering, onboarding and on‑the‑job training
• Ensure all team members are fully briefed and prepared for each event, with clear run sheets and expectations
• Act as the primary point of contact for clients during events, ensuring a seamless and high‑quality guest experience
• Build strong client relationships to drive repeat business, referrals and positive feedback
• Coordinate closely with the Executive Chef and F&B leadership team to align on event timing, service flow and guest expectations
• Monitor event progress in real time to ensure delivery against client specifications and brand standards
• Proactively troubleshoot and resolve operational issues during events with minimal disruption to guests
• Oversee event logistics, including room setup, equipment, styling elements and supplier coordination
• Ensure effective communication between events, kitchen and wider hotel teams throughout the event lifecycle
• Maintain high standards of presentation, cleanliness and operational readiness across all event spaces
• Ensure compliance with Workplace Health & Safety (WHS) requirements, including incident reporting and risk mitigation
• Support continuous improvement initiatives to enhance operational efficiency and guest satisfaction.

Essential criteria required to be considered

• Minimum of 3 years demonstrated leadership experience within events, hospitality or hotel environments
• Proven experience delivering conferences, weddings and events within a premium or luxury setting
• Strong capability in managing multiple stakeholders and complex event logistics
• Highly organised with excellent communication and problem‑solving skills
• Ability to remain calm and adaptable in a fast‑paced, service‑focused environment
• Flexible and available to work a rotating roster, including evenings, weekends and public holidays
• Reliable transport and/or ability to commute to the Hunter Valley region.