Event Operations & AV Coordinator

Encore APAC; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Great Place To Work

Diversity & inclusion

Wellness initiatives

Career progression

Sustainability initiatives

Salary packaging

Job summary

Encore APAC is seeking an Assistant Event Manager in Adelaide to lead and coordinate event operations, ensuring profitability and timely delivery. You will bridge our onsite team with venue management, overseeing AV setups, crew rosters, and cost control while delivering exceptional client service.

You will bring experience in events or sales, AV knowledge, strong planning and relationship skills, and a proactive mindset to identify improvements and mentor team members within a dynamic venue

Qualifications

• Prior experience in the events/sales environment.
• Relevant experience in AV.
• Excellent planning, organisational, time management & account management skills.
• Strong sales and business acumen, track record in managing a high performing sales team within a third party venue.
• Ability to foster meaningful business relationships.
• Prior experience in rostering and cost management.
• Qualification in Hospitality or Events is highly regarded.

Responsibilities

• Ensure the efficient and safe running of event staging services within the venues.
• Build and maintain relationship with venues and clients to ensure successful client relations and smooth running of all events.
• Educate and advise clients and venue staff alike on the most appropriate audio-visual equipment, digital options and the necessary crew to best meet their presentation needs and budget.
• Maintain and disseminate crew rosters and schedules.
• Inform the appropriate people of any areas of concern so that problems with equipment, crew, venue staff or clients can be rectified in a timely manner.
• Identify opportunities to increase the profitable revenue in applicable venue.
• Seek out opportunities for operational improvements.
• Provide coaching and mentoring to develop and optimise individual and team capability.

Skills

Event sales

AV knowledge

Planning & organisation

Account management

Relationship building

Roster management

Cost management

Education

Hospitality or Events qualification

Job description

Encore APAC is seeking an Assistant Event Manager in Adelaide to lead and coordinate event operations, ensuring profitability and timely delivery. You will bridge our onsite team with venue management, overseeing AV setups, crew rosters, and cost control while delivering exceptional client service.

You will bring experience in events or sales, AV knowledge, strong planning and relationship skills, and a proactive mindset to identify improvements and mentor team members within a dynamic venue