EUC Deployment & Field Support Engineer
Showtime Consulting Pty Ltd
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Job summary
Showtime Consulting is seeking an experienced EUC Deployment & Field Support Engineer to join our high‑performing deployment team. You will lead Windows 11 migrations, device provisioning, and field rollout activities across multiple customer sites and gaming venues, ensuring smooth end‑user experiences.
Join a team that values security, reliability, and excellence in delivery. Travel between deployment locations is required, and you’ll collaborate with project teams, service desks, and
Qualifications
- Experience as Deployment Engineer, Desktop Support Engineer, EUC Engineer, Field Support Engineer, or similar role.
- Hands‑on experience with Windows 10/11 deployments and device refresh programs.
- Experience with Microsoft Intune and device provisioning.
- Strong troubleshooting skills across desktop, laptop, hardware, software, and peripheral technologies.
- Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and Wi‑Fi connectivity.
- Experience supporting end users during technology rollouts and migrations.
- Strong communication and customer service skills.
- Ability to work independently and travel between deployment locations as required.
Responsibilities
- Support Windows 11 migration and device refresh activities.
- Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
- Execute field deployment activities across gaming venues and customer sites.
- Validate network connectivity, peripherals, and site readiness prior to deployment.
- Provide hands‑on deployment support during rollout and cutover windows.
- Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
- Assist with deployment monitoring, issue resolution, and escalation activities.
- Support rollout coordination, status reporting, and stakeholder communications.
- Maintain deployment documentation and deployment records.
- Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.
Skills
Tools
Job description
At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.
We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.
At Showtime Consulting, we don’t just build ultra-secure cloud solutions—we enable organisations to thrive in the most challenging high-threat environments. If you’re truly passionate about innovation, security, and making a real impact, you’re in the right place.
We deliver security where it matters most—protecting national infrastructure, defence, and mission-critical operations. Our solutions are trusted by leading organisations, and our team is at the forefront of innovation in ultra-secure cloud and cross-domain security.
Our people are specialists in secure cloud, defence technology, and insider risk mitigation. We thrive in high‑stakes environments, where cybersecurity isn’t just a requirement—it’s mission‑critical. If you’re ready to contribute to industry‑leading projects and grow in a company that values trust, innovation, and resilience, explore our open roles today.
Terry Hicks
Principal Cloud Consultant
Resource and Operations Manager at Showtime Consulting
People Operations Lead
Associate Consultant at Showtime Consulting Bachelor of Information Technology Student
CEO at Showtime Consulting | Expert in Ultra‑Secure Cloud, Cross‑Domain Solutions, Insider Risk Management & Defence‑Grade Cybersecurity
Explore Our Current Opportunities And Find A Role That Matches Your Expertise.
Company Description
Showtime Consulting is a leading provider of Shielded Cloud, Digital, Infrastructure, and Technology Delivery Solutions across Australia and New Zealand.
We specialise in delivering enterprise‑scale technology programs spanning cloud, infrastructure, end‑user computing, platform engineering, cyber security, workplace technology, and digital transformation initiatives.
We partner with major organisations to build high‑performing technology teams and deliver business‑critical technology programs that improve operational performance, user experience, security, and reliability.
The Role
We are seeking an experienced EUC Deployment & Field Support Engineer to join a high‑performing deployment and technology delivery team.
This is a hands‑on role focused on supporting large‑scale device deployments, Windows 11 migrations, endpoint provisioning, field rollout activities, and end‑user technology support across multiple customer sites and gaming venues.
You will play a key role in ensuring successful deployment outcomes by installing, configuring, validating, and supporting devices and workplace technology solutions while working closely with project teams, customers, and operational stakeholders.
- Support Windows 11 migration and device refresh activities.
- Perform device installation, configuration, provisioning, and validation using Microsoft Intune.
- Execute field deployment activities across gaming venues and customer sites.
- Validate network connectivity, peripherals, and site readiness prior to deployment.
- Provide hands‑on deployment support during rollout and cutover windows.
- Troubleshoot desktop, laptop, hardware, software, and peripheral issues.
- Assist with deployment monitoring, issue resolution, and escalation activities.
- Support rollout coordination, status reporting, and stakeholder communications.
- Maintain deployment documentation and deployment records.
- Collaborate with project teams, service desk teams, and customer stakeholders to ensure successful delivery.
- Experience as a Deployment Engineer, Desktop Support Engineer, EUC Engineer, Field Support Engineer, or similar role.
- Hands‑on experience with Windows 10/11 deployments and device refresh programs.
- Experience with Microsoft Intune and device provisioning.
- Strong troubleshooting skills across desktop, laptop, hardware, software, and peripheral technologies.
- Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and Wi‑Fi connectivity.
- Experience supporting end users during technology rollouts and migrations.
- Strong communication and customer service skills.
- Ability to work independently and travel between deployment locations as required.
- Experience with Microsoft Autopilot.
- Exposure to SCCM/MECM or Microsoft Endpoint Manager.
- PowerShell scripting experience.
- Experience supporting retail, hospitality, gaming, or multi‑site environments.
- Knowledge of ITIL processes and service management tools such as ServiceNow or Jira.
- Experience working on large‑scale deployment or transformation programs.
- Work on large‑scale technology deployment and workplace transformation programs.
- Play a key role in Windows 11 migration and modern device management initiatives.
- Gain exposure to enterprise endpoint management technologies including Intune and Autopilot.
- Work across a diverse range of customer sites and operational environments.
- Collaborate with experienced infrastructure, workplace technology, and deployment specialists.
- Opportunity to contribute to operational excellence, customer experience, and continuous improvement initiatives.
This role is only available for Australian residents only.
Build solutions that protect defence, national security, and enterprise clients.
Attractive salary packages, incentives, and professional development support.
A collaborative, high‑trust workplace where innovation thrives
Access to cybersecurity certifications, mentoring, and growth opportunities.
Remote‑friendly roles and adaptable work environments.
Work on Mission‑Critical Projects
Build solutions that protect defence, national security, and enterprise clients.
Flexibility & Work‑Life Balance
Remote‑friendly roles and adaptable work environments.
Access to cybersecurity certifications, mentoring, and growth opportunities.
Attractive salary packages, incentives, and professional development support.
Strong Team Culture
A collaborative, high‑trust workplace where innovation thrives
Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.
Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.
Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting‑edge and effective.
Demonstrates dedication to the mission, the safety and security of clients’ data, and the success of their operations.
Important for providing reliable and consistent service, which is crucial for defence and intelligence operations that depend on continuity and dependability.
Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.
Essential for protecting sensitive information and ensuring the company's technology cannot be compromised.
Critical for building trust with stakeholders and maintaining ethical standards in all operations, especially in such sensitive sectors.
Necessary for staying ahead of technological advancements and threats, ensuring solutions are cutting‑edge and effective.
Demonstrates dedication to the mission, the safety and security of clients’ data, and the success of their operations.
Important for providing reliable and consistent service, which is crucial for defence and intelligence operations that depend on continuity and dependability.
Fuels the drive to excel, innovate, and overcome challenges. It's the emotional investment in the mission and the work, which can inspire teams and lead to exceptional outcomes.
Protecting Operations in Hostile and Sensitive Environments
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