Estimator

AMA Prestige; Gold Coast City; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Reward & recognition

Career development and training

Referral bonus for recommending a peer

Discounts on parts and tools

Uniforms

24/7 professional counselling for team

Job summary

H Harvey Prestige on the Gold Coast is seeking an experienced Estimator to join our team. You will create estimates for damaged heavy vehicles using IBodyshop, keep customers updated on claim progress, and learn Electronic Parts Catalogues for manufacturers.

The role is permanent and full-time with opportunities to advance within our busy, prestige-focused workshop. A strong team culture and ongoing OEM training support career development.

Qualifications

• Experience in collision repair operations and estimating.
• Strong customer service skills and ability to manage client communications.
• Excellent attention to detail and accuracy in quotes and inspections.

Responsibilities

• Provide excellent customer service to clients and work providers.
• Quote vehicles accurately and timely per targets and procedures.
• Complete quotes onsite, offsite and online.
• Perform vehicle arrival inspections, including mapping and imaging.
• Manage parts for repairs for timely arrival and cost effectiveness.
• Coordinate with suppliers to record and authorize additional work promptly.
• Ensure repairs restore vehicles to pre-accident condition.
• Handover completed repairs to customers.

Skills

Collision repair

Customer service

Communication

Tools

IBodyshop

Parts catalogs

Job description

H Harvey Prestige is one of the largest purpose-built accident repair centres in South East Queensland and is accredited by Mercedes-Benz, Porsche, Bentley, Tesla and Lexus.

Join a close-knit team who take pride in their work and the brands that endorse them, receive in-depth training from OEMs, and enjoy regular social activities out of hours.

The site is conveniently located just off the M1 (Exit 54), is equipped with the latest technology to meet prestige manufacturers’ high standards and even has a pool for staff to use when the day’s work is done!

The Opportunity

We have an exciting opportunity for an experienced Estimator to join the team at H Harvey Prestige, Pimpama QLD.

This role will see you perform a variety of tasks including creation of estimates of damaged heavy vehicles using IBodyshop. Consulting and updating customers of progress of their claim and repairs status and the ability to utilise and learn Electronic Part Catalogues for manufacturers.

Permanent, full-time position. An opportunity to grow your career with our great team. Long term and secure opportunity.

Role Responsibilities

• Providing excellent customer service to clients and work providers.
• Accurately quote vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures.
• Complete quotes as required onsite, off-site and online.
• Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging.
• Manage parts for repairs to ensure timely arrival and cost effectiveness as required.
• Manage suppliers to ensure additional work is recorded and authorised in a timely manner.
• Ensure vehicles are repaired to their pre-accident condition.
• Hand over completed repairs to customers.

Does this sound like you?

• Previous collision repair industry experience (Essential)
• Strong commitment to working safely.
• Good attitude, with excellent communication skills.
• High attention to detail.
• Reliable, hard working and a team player.

We know that sometimes people need non-standard work hours, and would be happy to discuss the options available in this role, or similar roles across our business.

• Reward & recognition
• Career development and training
• Referral bonus for recommending a friend to work with us
• Discounts on parts and tools
• Uniforms
• 24/7 professional counselling for Team members and their immediate families

We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers.

AMA Group is an equal opportunity employer. We are dedicated to finding the best fit for every role. All qualified applications will be considered regardless of gender identity or expression, age, religion, national origin, disability, or sexual orientation.