Erp Manager

Hidden; Bunbury; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Healthcare support

Generous paid leave

Free toilet paper

Job summary

Hidden is seeking an ERP Manager to drive efficiency and optimize processes across our growing global platform. Reporting to the Director of Engineering, Digital Product, you will lead four ERP specialists and partner with stakeholders to deliver innovative, scalable solutions that delight customers and support rapid growth.

The ideal candidate brings 5+ years of NetSuite consulting and business analysis, deep ERP and iPaaS expertise, and a collaborative leadership style focused on empowering

Qualifications

• 5+ years of NetSuite consulting and business analysis.
• Deep understanding of ERP systems, 3PL integrations, and iPaaS.
• Aligns technical decisions with broader business goals.

Responsibilities

• Strategic Roadmap Planning with stakeholders to identify long-term business needs and prioritise NetSuite implementations.
• Team Mentorship with 1:1 coaching and removing blockers.
• Operational Excellence by tracking progress, delivery timelines, and risk flags.
• Process Optimization by mapping complex processes with 3PLs and internal iPaaS systems.
• Stakeholder Alignment with cross-functional leaders to define measurable KPIs.

Skills

NetSuite

ERP expertise

3PL integrations

iPaaS

Strategic thinking

Tools

iPaaS platforms

ERP tooling

Job description

Job Description

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses in the UK, US, and Australia , with a diverse team of over 250 people across the globe working to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold. Want to challenge yourself at a purpose-led scale-up AND make a difference in the world? Come join the revolootion!

A bit about the role

As our ERP Manager, you’ll be the driving force behind our business efficiency and process optimization. You won't just be managing software; you'll be managing a mission-critical programme that ensures our technical platform is sound, innovative, and ready to support our ambitious global growth.

Reporting to the Director of Engineering, Digital Product, you will lead a talented team of four ERP specialists. You’ll partner across the business to create an environment where technical innovation is the norm, solving customer pain points and ensuring our "behind-the-scenes" tech delights our customers just as much as our products do.

If you worked here this past month, here are some things you might have been involved in

• Strategic Roadmap Planning: Collaborated with stakeholders to identify long-term business needs and prioritized NetSuite implementations for the coming quarters.
• Team Mentorship: Held 1:1s with your team of Business Analysts and Integration Specialists, providing coaching on best practices and unblocking technical hurdles.
• Operational Excellence: Checked in on project progress, managed delivery timelines, and raised flags on high-risk plans to ensure our ERP programme stayed on track.
• Process Optimization: Mapped out complex business processes to improve how we interact with our 3PLs and internal iPaaS systems.
• Stakeholder Alignment: Met with cross-functional leaders to define measurable success criteria and KPIs for upcoming strategic initiatives.

Let’s talk about you

You’re a NetSuite Expert and Strategic Thinker

You bring over 5 years of experience in NetSuite consulting and business analysis to the table. You have a deep understanding of ERP systems, 3PL integrations, and iPaaS. You don't just look at the code; you look at the big picture, applying industry expertise to inform the team’s strategic direction and ensure every technical decision aligns with our broader business goals.

You’re an Empowering Leader and Collaborator

You thrive on working through and with others. Whether you’re mentoring senior team members or advocating for agile development practices, you lead with radical candor and a focus on growth. You’re an expert at managing competing priorities, delegating effectively, and ensuring your team feels empowered to deliver impactful outcomes rather than just outputs.

Why should you work with us?

First off, as a certified B Corp, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5, we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly:

• Competitive, market-informed salaries .
• Meaningful healthcare support for our global team.
• Generous paid leave and tailored learning opportunities.
• Free toilet paper (yes, you read that right).
• 95% of our team says they are proud to work here—and we want you to feel that way too.

Give a crap?

Do you want your work to make the world a better place? We believe a diversity of perspectives and experiences makes a team stronger. Even if you don’t check every single box above, we encourage you to introduce yourself. We’re looking for people who care about our mission as much as our tech.