ERP Implementation Consultant

Markinson; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

Markinson, a Brisbane-based software company, is seeking a consultant to implement MoPro ERP for wholesale distributors. You will work in the Service Delivery team, collaborating with developers and support, and travel to client sites up to two weeks per quarter.

Initially based in Brisbane, you will spend the first three months in the office, with remote days by agreement. This role focuses on delivering successful go-lives, process improvements and training.

Qualifications

• Hands-on experience implementing or consulting on an ERP system; distribution, inventory or warehousing experience is a strong advantage.
• Experience moving ERP to hosted or cloud environments is an advantage.
• A sound grasp of accounting principles to configure and explain financial as well as operational processes.
• Experience managing customer-facing projects with scope and budget.
• Ability to run workshops, explain processes clearly, and document them accurately.
• Confidence using AI tools such as Claude, Notion and Miro.

Responsibilities

• Run customer projects from estimate to go-live, managing scope, schedule and budget.
• Lead functional workshops, business process reviews and user training, on site and remotely.
• Draft requirements, configuration notes and training material using Claude and Notion; verify and finish.
• Move customers from on-premises to Hosted MomentumPro, handling testing, data validation and user cutover.
• Document business requirements and coordinate with R&D and product to resolve them, track delivery in Autotask and Jira.
• Write and maintain consulting reports, project documents and customer training material.
• Create runbooks for repeatable work such as implementations, upgrades and migrations.
• Support sales as product expert in demonstrations and scoping.
• Assist support in resolving functional queries.
• Maintain a billable utilisation level as agreed with manager.

Skills

ERP implementation

Project management

Workshop facilitation

AI tools proficiency

Attention to detail

Tools

Claude

Notion

Miro

Autotask

Jira

Job description

Markinson is a Brisbane based software company of about 40 people. We build and support MoPro, an ERP for wholesale distributors: businesses with large parts catalogues, several warehouses, and purchasing and replenishment rules that generic systems handle badly. Our customers run their whole operation on it.

About the role

You’ll work with our customers to implement MoPro, get more out of it after go-live, and improve the way their business runs. You’ll sit in our Service Delivery team and work closely with our developers, product team and support desk.

The role includes travel to customer sites, averaging no more than two weeks a quarter across the year.

Where you’ll work

This role is based in our Brisbane office at Eight Mile Plains. For up to your first three months you’ll work in the office full time, learning the product and the team; after that, remote days are by agreement with your manager. We’re an office-based team that values time together: people are in the room, cameras are on in meetings, and you’ll be part of the workplace we all share. If you’re looking for a remote-first role, this isn’t it.

What you’ll do

Run customer projects from estimate to go-live, holding scope, schedule and budget, and managing variations with the customer

Lead functional workshops, business process reviews and user training, on site and remotely

Run workshops and process reviews on shared Miro boards, and use Claude and Notion to draft requirements, configuration notes and training material that you then check and finish

Help customers move from on-premises installations to our hosted MomentumPro service, owning the functional side: testing, data validation, process changes and user cutover

Document business requirements and work with R&D and product to solve them, tracking delivery in Autotask and Jira

Write and maintain consulting reports, project documents and customer training material

Help create the runbooks we use for repeatable work such as implementations, upgrades and hosted migrations, and keep them current as we learn from each project

Support our sales team as the product expert in demonstrations and scoping

Help the support team resolve functional queries

Maintain a billable utilisation level agreed with your manager

What you’ll bring

Hands-on experience implementing or consulting on an ERP system; distribution, inventory or warehousing experience is a strong advantage

Experience with an ERP move to a hosted or cloud environment is an advantage

A sound grasp of accounting principles, because you’ll configure and explain the financial side as well as the operational side

Experience managing customer-facing projects, including scope and budget

The ability to run a workshop, explain a process clearly and write it down accurately

Confidence with AI tools such as Claude, Notion and Miro

Close attention to detail, and the judgement to work on your own or as part of a team

Willingness to travel to customer sites for up to two weeks a quarter on average

Why Markinson

What you learn from customers goes straight to the people who build the product, so your work shapes the software as well as the implementation. AI is part of how we work every day: our consultants use Claude, Notion and Miro to spend less time on documentation and more time with customers, and the customer relationship stays with you. You’ll know the customers you work with and everyone in the business, and we’ll give you the equipment you need to do the job well.