Equity Listings Operations Specialist

ASX; Sydney; Híbrido; AUD 80 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working arrangements

Hybrid work model

Resumo da oferta

ASX is seeking a capable professional to join our fast-paced operations team in Sydney. You will help administer listings, manage market information, and support a diverse client base, including brokers and regulators, ensuring accuracy and timely delivery.

You will collaborate across teams, drive improvements, and participate in projects to operationalise new products and technology upgrades, all while maintaining high standards of customer service and compliance.

Qualificações

• Experience in a fast-paced, deadline-driven environment.
• Customer-facing role with strong service.
• Analytical approach to investigating issues and solutions.
• Knowledge of Australian Financial Markets.
• Experience with complex data entry and market information.
• Strong written communication to summarise data.
• Adherence to procedures and best practice.
• Customer-driven and delivery-focused.
• Attention to detail to deliver accurate outcomes.
• Business acumen and understanding of big picture.
• Collaborative and able to work with multiple stakeholders.
• Calm under pressure.
• Curious and asks questions.
• Confident decision maker.
• Great communication.
• Analytical thinker.
• Team player.

Responsabilidades

• Acquire and understand Listings and Equity Listings Operations to facilitate the administration of ASX products.
• Ensure all relevant market information concerning ASX products is disseminated in a timely and accurate manner.
• Administer ASX products and facilitate new listings including corporate actions with high customer focus and professionalism.
• Collaborate as a team to support customers through issue resolution, maintenance, upgrades and technical issues.
• Champion the customer and manage customer queries ensuring alignment with the ASX Customer Communication Principles.
• Engage and service a diverse range of customers including brokers, custodians, system vendors, and regulators.
• Compile, maintain and report statistical information.
• Accurate and comprehensive reporting of issues and their resolution.
• Learn ASX's BCP emergency procedures.
• Identify and implement process improvements to reduce operational risk and improve customer experience.
• Review operational procedures and risk controls to meet audit requirements.
• Project involvement and assist in the operationalisation of new products and services or technology upgrades.

Conhecimentos

Customer service

Analytical thinking

Attention to detail

Communication skills

Problem solving

Collaboration

Understanding of financial markets

Data entry

Descrição da oferta de emprego

ASX is seeking a capable professional to join our fast-paced operations team in Sydney. You will help administer listings, manage market information, and support a diverse client base, including brokers and regulators, ensuring accuracy and timely delivery.

You will collaborate across teams, drive improvements, and participate in projects to operationalise new products and technology upgrades, all while maintaining high standards of customer service and compliance.