Enterprise Tech BA — CRM, Cloud & Transformation

Green Light Worldwide; Perth; Hybrid; AUD 90,000 - 130,000; Full time

Job summary

Green Light Worldwide is building a pipeline of experienced Business Analysts and Senior Business Analysts for Perth-based enterprise technology and transformation projects across ICT, CRM, cloud, and digital initiatives.

These roles require bridging business and technical teams, running discovery, documenting requirements, and guiding delivery through to implementation and business readiness in hybrid onsite environments.

Qualifications

• Proven experience translating business needs into clear technical requirements.
• Strong ability to work across business and IT teams in enterprise environments.
• Experience with CRM/Salesforce and modern device management is advantageous.

Responsibilities

• Lead requirements gathering and analysis across enterprise technology projects
• Facilitate workshops, interviews, and stakeholder engagement sessions
• Analyse current-state processes and develop future-state business processes
• Define business requirements, functional requirements, user stories, and acceptance criteria
• Translate business needs into clear and actionable requirements for technical teams
• Work closely with product owners, project managers, developers, architects, and technical SMEs
• Support solution evaluation, process improvement, testing, UAT, and implementation activities
• Maintain BA documentation, process maps, requirements traceability, and governance artefacts
• Identify opportunities to improve business processes, technology services, and operational efficiency
• Support multiple workstreams and manage competing priorities within complex enterprise environments

Skills

Business analysis

Stakeholder engagement

Requirements gathering

Agile / Waterfall / Hybrid

CRM / Salesforce / MDM / Intune

IT infrastructure / cloud

Job description

Green Light Worldwide is building a pipeline of experienced Business Analysts and Senior Business Analysts for Perth-based enterprise technology and transformation projects across ICT, CRM, cloud, and digital initiatives.

These roles require bridging business and technical teams, running discovery, documenting requirements, and guiding delivery through to implementation and business readiness in hybrid onsite environments.