Enterprise Applications Lead

Origin Energy Limited; Brisbane; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Career development

Wellbeing program

Flexible work

Job summary

Origin Energy Limited is seeking a senior leader to head a specialist team responsible for 100+ SaaS and COTS applications. You will drive service reliability, own the lifecycle from purchase to retirement, and manage a ~$20M annual spend across licences and services.

You will lead six Business Systems Tech Leads, collaborate with project managers on major upgrades, and align investments with business priorities.

Qualifications

• Extensive experience leading enterprise application support and IT services.
• Proven ability to build, coach and lead high-performing teams.
• Strong financial and commercial management across budgets and licensing.
• Experience with SaaS and COTS operating models and lifecycle planning.

Responsibilities

• Lead six Business Systems Tech Leads supporting 100+ SaaS/COTS apps.
• Oversee service stability, incidents, requests and vendor updates.
• Manage approximately $20M annual budget for licences, subscriptions and services.
• Own upgrade roadmap and acceptance into ongoing support.
• Drive simplification through consolidation and automation.

Skills

Enterprise application support

IT services

Portfolio management

People leadership

Stakeholder engagement

Tools

ITSM practices

Vendor management tools

Job description

• Lead a specialist team supporting 100+ enterprise applications
• Drive service reliability, simplify systems and optimise a $20M portfolio

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.

About the role

Reporting to the Head of Business Technology Services, you'll lead six Business Systems Tech Leads supporting more than 100 software-as-a-service (SaaS) and commercial off-the-shelf (COTS) applications. You'll be accountable for service stability and approximately$20 million in annual spend, covering licences, subscriptions, maintenance and vendor services.

You'll own the application lifecycle from purchase through to retirement, working closely with business owners to align services and investment with their priorities. You'll also own the upgrade roadmap, partnering with project managers who deliver major upgrades and accepting completed solutions into ongoing support.

Key Responsibilities

• Lead application support and service performance, ensuring incidents, requests and problems are resolved and vendor updates and minor upgrades are managed effectively.
• Oversee strategic vendor relationships, service reviews and escalations, working with Procurement on sourcing and supplier transitions.
• Manage the approximately $20 million budget, including forecasting, spend reporting, purchasing, software licensing and contract negotiations.
• Simplify the application portfolio through consolidation, retirement and replacement, using cost, usage, risk and business value to guide decisions.
• Own upgrade planning and acceptance into support, while developing your team's service and commercial capability and improving efficiency through automation and AI-assisted tools.

About You

Extensive experience leading enterprise application support, IT services or technology portfolios, ideally in energy, resources, utilities or another large, complex organisation.

Proven ability to build, coach and lead high-performing teams, developing capability and creating a culture of accountability, collaboration and continuous improvement.

Strong financial and commercial management skills across budgets, software licensing, vendor performance and contract negotiations.

Demonstrated success simplifying application portfolios and delivering measurable savings and service improvements.

A sound understanding of SaaS and COTS operating models, IT service management and application lifecycle planning, combined with strong stakeholder engagement and prioritisation skills.

Origin - Where good change happens

At Origin, we're powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Please note unsolicited CVs from agencies will not be accepted.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.