Enterprise Applications Lead

Nearheal; Brisbane; Hybrid; AUD 200,000 - 260,000; Full time

Job summary

Origin Energy is seeking a senior leader to head six Business Systems Tech Leads, overseeing SaaS/COTS apps and a ~US$20 million annual spend. You’ll drive service stability, lifecycle planning and upgrade roadmaps while aligning investments with business priorities.

You’ll work closely with business owners, deliver major upgrades with project teams, and advance automation and AI-assisted improvements across the portfolio.

Qualifications

• Extensive experience leading enterprise application support or IT services.
• Proven ability to manage large technology portfolios with budgets.
• Strong financial acumen across licences, subscriptions and vendor contracts.
• Demonstrated success simplifying application portfolios and driving savings.
• Solid knowledge of SaaS and COTS operating models and lifecycle planning.

Responsibilities

• Lead application support and service performance across the portfolio.
• Oversee strategic vendor relationships, service reviews and escalations.
• Manage the circa $20M annual budget including forecasting and reporting.
• Consolidate and rationalise the application portfolio through retirement and replacement.
• Own upgrade planning and ensure smooth handover into ongoing support.

Skills

Team leadership

Portfolio management

Budget management

Vendor liaison

Stakeholder engagement

Job description

• Lead a specialist team supporting 100+ enterprise applications
• Drive service reliability, simplify systems and optimise a $20M portfolio

Join a team that's All Kinds of Useful

At Origin, being useful is more than a tagline - it's how we approach work every day. As a collective, we're a team that thrives on finding better ways, working together, and owning our impact. From powering homes to delivering award-winning internet and helping to lead Australia's energy transition. If you're driven by purpose and excited to be part of something bigger, we'd love to have you on the journey.

About the role

Reporting to the Head of Business Technology Services, you'll lead six Business Systems Tech Leads supporting more than 100 software-as-a-service (SaaS) and commercial off-the-shelf (COTS) applications. You'll be accountable for service stability and approximately$20 million in annual spend, covering licences, subscriptions, maintenance and vendor services.

You'll own the application lifecycle from purchase through to retirement, working closely with business owners to align services and investment with their priorities. You'll also own the upgrade roadmap, partnering with project managers who deliver major upgrades and accepting completed solutions into ongoing support.

Key Responsibilities

• Lead application support and service performance, ensuring incidents, requests and problems are resolved and vendor updates and minor upgrades are managed effectively.
• Oversee strategic vendor relationships, service reviews and escalations, working with Procurement on sourcing and supplier transitions.
• Manage the approximately $20 million budget, including forecasting, spend reporting, purchasing, software licensing and contract negotiations.
• Simplify the application portfolio through consolidation, retirement and replacement, using cost, usage, risk and business value to guide decisions.
• Own upgrade planning and acceptance into support, while developing your team's service and commercial capability and improving efficiency through automation and AI-assisted tools.

About You

• Extensive experience leading enterprise application support, IT services or technology portfolios, ideally in energy, resources, utilities or another large, complex organisation.
• Proven ability to build, coach and lead high-performing teams, developing capability and creating a culture of accountability, collaboration and continuous improvement.
• Strong financial and commercial management skills across budgets, software licensing, vendor performance and contract negotiations.
• Demonstrated success simplifying application portfolios and delivering measurable savings and service improvements.
• A sound understanding of SaaS and COTS operating models, IT service management and application lifecycle planning, combined with strong stakeholder engagement and prioritisation skills.

Origin - Where good change happens

At Origin, we're powered by people who believe in creating change.

We are committed to fostering a diverse, gender equitable workforce, where everyone is welcome, and all applications are evaluated on merit and potential. We encourage applications from Aboriginal and Torres Strait Islander Peoples, people living with disabilities, culturally diverse people, any stage in life, people with intersex variations and people within LGBTQ+ communities, including trans and gender diverse.

Enjoy a challenging career in an exciting industry where you can grow and explore your potential. If you think you have transferable skills, an appetite to learn and would be a great fit, we'd love to hear from you.

Here's a little about us: https://www.originenergy.com.au/about/careers/

Background checks may be required to determine your suitability for this position as part of the recruitment process and during your employment. These checks may include police checks, AusCheck, medical assessment and/or drug and alcohol testing.

Origin recognises Aboriginal and Torres Strait Islander Peoples as the Traditional Custodians of country throughout Australia, and we pay our respects to Elders past, present and future.