Enrolments Manager

Educate Plus; Sydney; On-site; AUD 110,000 - 150,000; Full time

Job summary

Abbotsleigh Wahroonga is seeking an experienced Enrolments Manager to lead the end-to-end enrolment and admissions process at our girls' school on the Upper North Shore, Wahroonga. You will develop strategies to grow enrolments, manage forecasting, and coordinate interviews, tours and scholarship processes while collaborating with Marketing and Communications to drive enquiry conversion.

Reporting to the Deputy Headmistress, this permanent full-time role requires outstanding

Qualifications

• Experience in enrolments, admissions, customer relationship management, education, marketing or a related field.
• Outstanding communication and stakeholder engagement skills.
• Strong analytical and organisational capabilities.
• Customer-centred approach and commitment to service excellence.
• Experience with CRM systems and databases.
• Knowledge of boarding enrolments and school admissions is a bonus.

Responsibilities

• Lead the end-to-end enrolment and admissions process.
• Develop and implement strategies to support enrolment growth and student retention.
• Manage enrolment forecasting, reporting and data analysis.
• Conduct school tours, information sessions and enrolment events.
• Coordinate student interviews, assessments and scholarship processes.
• Promote Abbotsleigh’s boarding offering and engage with local, interstate and international families.
• Partner with Marketing and Communications to drive enquiry generation and enrolment outcomes.
• Lead and support the Enrolments Officer and team.
• Ensure compliance with relevant legislative and regulatory requirements.

Skills

Enrolments experience

CRM systems experience

Customer relationship management

Education/marketing background

Communication skills

Analytics

Tools

CRM software

Microsoft Office

Job description

Abbotsleigh
Wahroonga, NSW

Welcome to the community of Abbotsleigh. Abbotsleigh is a Pre-Kindergarten to Year 12 Anglican day and Boarding school for girls located on the Upper North Shore in Wahroonga. Abbotsleigh girls love to learn and lead and are empowered to be independent, collaborative and courageous trailblazers who make a positive impact on our world today and tomorrow.

Term 1 2027| Permanent full-time | Reports to Deputy Headmistress

At Abbotsleigh, we believe every family’s enrolment journey should reflect the warmth, professionalism and sense of belonging that defines our School community.

About The Role

Reporting to the Deputy Headmistress, you will:

• Lead the end-to-end enrolment and admissions process.
• Develop and implement strategies to support enrolment growth and student retention.
• Manage enrolment forecasting, reporting and data analysis.
• Conduct school tours, information sessions and enrolment events.
• Coordinate student interviews, assessments and scholarship processes.
• Promote Abbotsleigh’s boarding offering and engage with local, interstate and international families.
• Partner closely with Marketing and Communications to drive enquiry generation and enrolment outcomes.
• Lead and support the Enrolments Officer, fostering a high-performing and service-focused team.
• Ensure compliance with relevant legislative and regulatory requirements.

About You | Essential Knowledge & Experience

You are a highly organised and professional relationship builder who thrives on creating exceptional experiences for families. You will bring: Experience in enrolments, admissions, customer relationship management, education, marketing or a related field.

• Outstanding communication and stakeholder engagement skills.
• Strong analytical and organisational capabilities.
• A customer-centred approach and commitment to service excellence.
• Experience managing competing priorities while maintaining exceptional attention to detail.
• Confidence using databases, CRM systems and Microsoft Office applications.
• Experience within an independent school environment and an understanding of boarding enrolments, scholarships and school admissions processes will be highly regarded.

Why Abbotsleigh?

As Enrolments Manager, you will play a key role in shaping the future of the School by helping families discover the opportunities, community and sense of belonging that make Abbotsleigh unique.

You’ll join a highly regarded and supportive team, work alongside exceptional colleagues and leaders, and be part of a School that values professionalism, relationships and excellence. While the role is dynamic and demanding, it is also incredibly rewarding. Your impact extends well beyond enrolment numbers. You will help families navigate a significant life decision and contribute to building a thriving school community for years to come.

Abbotsleigh’s Commitment to Child Protection

Abbotsleigh is a ‘Child Safe Organisation’ committed to ensuring the safety, welfare, and well-being of all children and young people at the School and is dedicated to protecting them from abuse and harm. All children and young people who come to Abbotsleigh have the right to feel safe.

Successful applicants will be subject to employment screening processes with the Office of the Children’s Guardian and will need to provide a current Working with Children registration number and undertake any annual training as required.

We will review applications as they are received; the closing date is 1 November 2026.

For more information please visit our website https://www.abbotsleigh.nsw.edu.au/employment-at-abbotsleigh/