Engineering Senior Manager

Commonwealth Bank; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Commonwealth Bank is seeking an experienced engineering leader to guide and grow high-performing teams across Customer Communication Management and eSigning. You will shape the engineering strategy and roadmaps, drive modernization of the technology estate, and ensure secure, scalable, observable delivery of customer communications at scale.

You will collaborate with Product and Architecture, focus on resilience, security, and maintainability, and champion automation and DevSecOps practices to

Qualifications

• Proven experience leading engineering teams in complex enterprise technology environments.
• Strong technical leadership to influence architecture, strategy and technology decisions.
• Track record coaching and developing engineers and building inclusive, high-performing teams.
• Knowledge of modern software engineering practices: cloud, APIs, CI/CD, DevSecOps, automation and observability.
• Experience modernising enterprise platforms for resilience, security and maintainability.
• Strong stakeholder leadership across complex priorities.

Responsibilities

• Lead, coach and develop high-performing engineering teams across Customer Communication Management and eSigning.
• Shape and deliver the engineering strategy and technical roadmap for customer communication and digital signing capabilities.
• Lead modernisation and simplification of the technology estate, improving resilience, security, supportability and maintainability.
• Champion engineering excellence through automation, DevSecOps, quality engineering, observability and full-cycle ownership.
• Partner with Product and Architecture to deliver secure, resilient, scalable solutions aligned to outcomes.
• Strengthen production health and operational resilience with strong technology risk and security practices.
• Build engineering capability through coaching, recruitment and continuous learning.
• Identify opportunities to use AI, automation and emerging tech to improve productivity.

Skills

Engineering leadership

Technical leadership

Coaching & mentoring

Modern software practices

System modernization

Stakeholder management

Customer comms/ECM knowledge

OpenText Exstream / DocuSign

Tools

OpenText Exstream

DocuSign

Job description

• You are an experienced engineering leader passionate about building high-performing teams and modern, resilient technology.
• Together, we can simplify our technology landscape and create better experiences for customers and colleagues.
• Modernise, simplify and innovate, grow engineering capability and help shape the next generation of how customer communications are created, delivered and digitally signed across the Group.

• You are an experienced engineering leader passionate about building high-performing teams and modern, resilient technology.
• Together, we can simplify our technology landscape and create better experiences for customers and colleagues.
• Modernise, simplify and innovate, grow engineering capability and help shape the next generation of how customer communications are created, delivered and digitally signed across the Group.

Do work that matter s

The Document Management Crew provides critical capabilities across the Group, spanning customer communications, digital signing, intelligent document processing and content management. We are modernising our technology estate and introducing next-generation capabilities that leverage automation, AI and cloud technologies.

See yourself in our team

• Lead, coach and develop high-performing engineering teams across Customer Communication Management and eSigning
• Shape and deliver the engineering strategy and technical roadmap for our customer communication and digital signing capabilities
• Lead the modernisation and simplification of our technology estate, improving resilience, security, supportability and maintainability
• Champion engineering excellence through automation, DevSecOps, quality engineering, observability and full-cycle ownership
• Partner closely with Product and Architecture to deliver secure, resilient and scalable technology solutions aligned to customer and business outcomes
• Strengthen production health and operational resilience, embedding effective technology risk and security practices
• Build engineering capability through coaching, mentoring, recruitment, career development and continuous learning
• Identify opportunities to use AI, automation and emerging technologies to improve engineering productivity and evolve our customer communication capabilities.

We’re Interested In Hearing From People Who

• Proven experience leading engineering teams in complex enterprise technology environments
• Strong technical leadership skills with the ability to influence architecture, engineering strategy and technology decisions
• A track record of coaching and developing engineers and building inclusive, high-performing teams
• Strong knowledge of modern software engineering practices, including cloud, APIs, CI/CD, DevSecOps, automation and observability
• Experience modernising critical enterprise platforms and improving their resilience, security and maintainability
• Strong stakeholder leadership skills and the ability to navigate complexity, ambiguity and competing priorities
• Experience with Customer Communication Management, eSigning, document generation or enterprise document technologies would be highly regarded
• Experience with OpenText Exstream or DocuSign would also be highly regarded.

Working with us

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