Engineering Operations Technician

Amazon Web Services; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Learning & development - AWS training

Health, income protection and life ins

Military differential pay

Employee Assistance Program

Family-building benefit

Amazon Extras & employee discount

Job summary

Amazon Web Services in Melbourne is seeking a Data Centre Engineering Operations Technician to safeguard and optimise national-scale infrastructure. You will manage maintenance across power and cooling systems, drive performance reports, and support new facility build-outs.

The role emphasizes hands-on electrical and mechanical expertise, incident response, and collaboration with cross-functional teams to ensure uninterrupted service for thousands of customers.

Qualifications

• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls).
• Valid and active Driver's Licence.
• Ability to cover 24/7 shift rotations.
• Australian citizen with ability to hold or be eligible to obtain an Australian Government Security Clearance and complete an Organisational Suitability Assessment.
• Knowledge of concepts and interaction of service management systems (problem and change) (preferred).
• Degree or technical certification (Military or Trade school) (preferred).

Responsibilities

• Own the operational excellence of critical infrastructure by reviewing and managing routine and corrective maintenance across switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems.
• Establish performance benchmarks and conduct deep analyses, preparing reports that drive continuous improvement across facility operations.
• Contribute to design, implementation, commissioning, and build-out when new facilities come online.
• Develop and implement projects that push the boundaries of capacity, efficiency, sustainability, and reliability.
• Take ownership of facility assets, managing infrastructure and inventory with precision and accountability.
• Coordinate contractors and vendors on-site, ensuring every piece of work meets established practices, procedures, and local legislation.
• Collaborate with business leaders to optimise plant safety, performance, and efficiency across the operation.
• Act as first responder to incidents.
• Become subject matter expert for the facility.

Skills

Mechanical systems knowledge

Driver's license

Shift work

Security clearance eligibility

Education

Degree or technical certification

Job description

As a Data Centre Engineering Operations Technician, you'll be the front line guardian of the systems that power innovation at national scale — from stand‑by diesel generators and UPS systems to precision cooling and building automation. Every shift you work ensures that thousands of customers maintain uninterrupted access to the services they depend on. You'll develop deep expertise across electrical and mechanical systems, troubleshoot complex challenges in real time, and build the kind of hands‑on engineering intuition that takes others a lifetime to develop. You'll work alongside a diverse team of engineers, security experts, and operations leaders who share your passion for excellence and your commitment to keeping the world's most advanced infrastructure running flawlessly.

Key responsibilities

• Own the operational excellence of critical infrastructure by reviewing and managing routine and corrective maintenance across switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, and building monitoring systems
• Establish performance benchmarks and conduct deep analyses, preparing reports that drive continuous improvement across facility operations
• Contribute to design, implementation, commissioning, and build-out when new facilities come online
• Develop and implement projects that push the boundaries of capacity, efficiency, sustainability, and reliability
• Take ownership of facility assets, managing infrastructure and inventory with precision and accountability
• Coordinate contractors and vendors on-site, ensuring every piece of work meets established practices, procedures, and local legislation
• Collaborate with business leaders to optimise plant safety, performance, and efficiency across the operation
• Act as first responder to incidents
• Become subject matter expert for the facility

About you

• Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
• Valid and active Driver's Licence
• Ability to cover 24/7 shift rotations
• Australian citizen with ability to hold or be eligible to obtain an Australian Government Security Clearance and successfully complete an Organisational Suitability Assessment
• Knowledge of concepts and interaction of service management systems (problem and change) (preferred)
• Degree or technical certification (Military or Trade school) (preferred)

• Learning & development - AWS training and certification support, access to internal learning platforms
• Health, income protection and life cover - Amazon subsidises private health insurance premiums, and group salary continuance and life insurance are included at no cost to you
• Military differential pay launching in Australia - Australian employees taking defence reserve leave may receive up to 52 weeks of military differential pay to help cover the difference in pay while serving
• Employee Assistance Program - Free, confidential support 24 hours a day, 7 days a week for you and your family - mental health, financial coaching, legal questions, and everyday life events
• Family-building benefit - Access to Maven for fertility treatment, adoption support, surrogacy, and parenting coaching
• Amazon Extras & employee discount - cashback and discounts across hundreds of retail, fitness, travel, and lifestyle partners