En - Housekeeping Attendant

Accorhotel; Sydney; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

Discounted accommodation

Employee meals

Mental health support

Job summary

Accor is seeking a dedicated Housekeeping Attendant for The Sydney Boulevard Hotel in Sydney, Australia. You will clean guest rooms and public areas to high cleanliness standards, respond to guest requests, restock supplies, and support the housekeeping team to deliver exceptional service.

We value attention to detail, good English communication, and a flexible approach to shifts including weekends. Prior hotel housekeeping experience is preferred. Full-time and part-time positions available.

Qualifications

• Able to clean guest rooms to high standards.
• Respond to guest requests and concerns promptly.
• Maintain cleanliness of public areas and back-of-house spaces.
• Follow safety and hygiene policies.

Responsibilities

• Clean and maintain guest rooms, public areas, and other assigned spaces to high standards.
• Respond promptly to guest requests and concerns.
• Restock guest room supplies.
• Report maintenance issues or safety hazards.
• Collaborate with team to ensure guest satisfaction.

Skills

Attention to detail

Team player

Customer service mindset

Basic English

Job description

Job Description

Why Work for Accor?

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion.

Our Hotel

The Sydney Boulevard Hotel, a classic establishment near Sydney's CBD, boasts 275 well-appointed guest rooms, 2 food and beverage outlets, and 11 function rooms. We are dedicated to delivering exceptional guest experiences and maintaining high operational standards.

We are currently seeking dedicated and dynamic Full Time & Part Time Housekeeping Attendants to join our team, support our Housekeeping Team, and help ensure guest requirements are always met with delivery of exceptional service.

We are seeking a dedicated and detail-oriented Housekeeping Attendant to join our team in Sydney, Australia. As a Housekeeping Attendant, you will play a crucial role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay.

• Clean and maintain guest rooms, public areas, and other assigned spaces to the highest standards of cleanliness and hygiene
• Respond promptly and efficiently to guest requests and concerns
• Restock guest room supplies, including toiletries, linens, and amenities
• Properly handle and store cleaning equipment and supplies
• Report any maintenance issues or safety hazards to the appropriate department
• Collaborate with team members to ensure seamless operations and guest satisfaction
• Maintain guest privacy and security of personal belongings
• Adhere to all hotel policies, procedures, and safety guidelines
• Participate in regular training sessions to enhance skills and knowledge
• Assist with special cleaning projects or deep cleaning tasks as needed
• Previous housekeeping experience in a hotel or similar environment preferred
• Excellent attention to detail and strong organizational skills
• Ability to anticipate and proactively address guest needs
• Efficient time management skills and ability to prioritize tasks
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Basic English communication skills, both verbal and written
• Flexibility to work various shifts, including weekends and holidays
• Team player with a positive attitude and willingness to collaborate
• Knowledge of proper cleaning techniques and safe handling of cleaning chemicals
• Familiarity with Australian hospitality standards and regulations
• Understanding of workplace health and safety practices

Benefits / What's in it for you?

• ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
• Complimentary Duty Meal
• Mental health and well-being support initiatives, including Access to our Employee Assistance Program.

Only candidates who have work rights will be considered. Must be willing to undergo a police check.