Employment Mentor/Consultant

Campbell Page; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑s-

17.5% annual leave loading

Thrive Leave after 12 months

Ongoing training and career develop

Job summary

Campbell Page in Mackay invites you to join a not-for-profit team focused on helping young people, including early school leavers, connect to work. You’ll support participants with disability or health conditions, build school and employer links, and guide practical pathways into employment.

You’ll work with a dedicated team to achieve meaningful outcomes, while using digital systems and maintaining thorough records. This role offers stability, development, and a community-driven environment.

Qualifications

• Experience in employment services with DES/IEA/Workforce Australia or related roles is valued.
• Background as Teacher’s Aide or Youth Worker acceptable; lived experience welcomed.
• Ability to connect with young people and families and work toward employment outcomes.

Responsibilities

• Support a mixed caseload of participants in Mackay to build confidence and pathways into employment.
• Develop relationships with schools, families, employers and community services.
• Identify suitable job opportunities and assist participants to take the next step.
• Maintain records and follow up opportunities; provide ongoing post-placement support.

Skills

Youth engagement

Job readiness

Relationship building

Digital systems

Job description

Permanent full-time | Inclusive Employment Australia (IEA)

Good at connecting with young people? Enjoy turning encouragement into action and seeing results?

Join Campbell Page’s Mackay team and help people build confidence, find their direction and take meaningful steps towards employment.

This role has a particular focus on early school leavers, alongside supporting other participants with disability, injury or health conditions. With strong interest from local schools, there’s a real opportunity to build these connections and help young people explore what comes next.

The role

You’ll support a mixed caseload, getting to know each person’s strengths, interests and goals, then working together on practical pathways into employment.

Your days will include:

• Helping young people build job readiness, confidence and skills for working life.
• Developing relationships with schools, families, local employers and community services.
• Finding suitable job opportunities and supporting participants to take that next step.
• Working towards employment outcomes, following up opportunities and keeping accurate records.
• Supporting participants and employers after placement, with an ongoing support component becoming part of the role over time.

Bring your experience—or a fresh perspective

You might come from employment services across DES, IEA, Workforce Australia or TTW, or have experience as a Teacher’s Aide, Youth Worker, NDIS support worker or in a similar role supporting young people. Lived experience is welcome too. We value the understanding, perspective and connection it can bring.

Employment services experience is an advantage, but it isn’t essential. Our experienced team will help you learn the role and build your confidence. We’re looking for someone who:

• Connects easily with people (especially youth) and genuinely wants to help them succeed.
• Brings energy, initiative and a proactive approach.
• Enjoys working towards goals and achieving results.
• Stays organised, follows through and is comfortable using digital systems.
• Works well with others and contributes to a positive team.

A team you’ll enjoy being part of

Our Mackay team is supportive, experienced and loves a laugh. They work closely together, share ideas and help each other through busy days. You’ll have people around you who know the industry and want you to succeed.

Why Campbell Page?

We’re a not-for-profit organisation with more than 35 years of supporting Australian communities through employment, youth and community programs. Through IEA, we help people with disability find and maintain safe, suitable and sustainable employment.

You’ll enjoy:

• Permanent, full-time employment.
• Not-for-profit salary packaging up to $15,900 tax-free.
• 17.5% annual leave loading.
• Potential monthly RDO, where operationally supported.
• Additional paid Thrive Leave after 12 months.
• Ongoing training and career development.

Campbell Page is a not-for-profit organisation dedicated to empowering people through employment services, disability support, youth programs, and more. With deep connections across communities nationwide, we’re proud to create safe, welcoming, and accessible workplaces where everyone can thrive. We’re committed to building a culturally safe, inclusive, and accessible workplace. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, culturally and linguistically diverse communities, mature age workers, and LGBTQIA+ individuals. Diversity strengthens our team and helps us better serve our communities.

Campbell Page is also committed to the safety and wellbeing of children and vulnerable people. We have zero tolerance for abuse and take all concerns seriously.

We're focused on delivering great candidate experiences - for everyone - so, if there is anything we can do to make our recruitment process more inclusive or accessible, just let us know.

Please note that you must have full Australian working rights to apply for this position. Successful candidates will have, or willing tocomplete a National Police Check and Working With Children Check before starting.