Employee Relations Advisor

BOQ Group; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working arrangement

Discounted financial products

Salary sacrificing options

Paid parental leave with no minimums

Additional annual leave

Discounted private health insurance

Employee Assistance Program (EAP)

Employee network groups

Job summary

BOQ Group is seeking an Employee Relations Adviser to join the People & Culture team in Brisbane. This hands-on role blends technical ER expertise with stakeholder coaching, problem solving and people-centered decision making.

You'll partner with leaders and key stakeholders to provide practical advice across ER matters, from performance and conduct to investigations and industrial relations activities, while helping build capability and continuously improve ER practices across the organisation.

Qualifications

• Strong foundation in employee relations (ER) or Industrial Relations (IR).
• Ability to translate legislation and risk considerations into practical advice.

Responsibilities

• Provide practical, commercially minded advice on a broad range of ER matters.
• Support performance, conduct and grievance matters through to investigations, change initiatives and IR activities.
• Coach and partner with leaders to build capability and improve ER practices.

Skills

ER/IR expertise

Job description

About The Role

At BOQ Group, we're more than a financial services organisation – we're a community of people who genuinely care about making a difference. As one of Australia's leading regional banking groups, we're proud to be small enough to care and connected enough for every individual to make a meaningful impact. Here, your ideas are heard, your expertise is valued, and your work helps shape better experiences for our people, customers and communities.

About The Role

At BOQ Group, we're more than a financial services organisation – we're a community of people who genuinely care about making a difference. As one of Australia's leading regional banking groups, we're proud to be small enough to care and connected enough for every individual to make a meaningful impact. Here, your ideas are heard, your expertise is valued, and your work helps shape better experiences for our people, customers and communities.

We're looking for an Employee Relations Adviser to join our People & Culture team where you'll play an important role in creating fair, respectful and inclusive workplace experiences across BOQ Group. This is a hands‑on role that combines technical employee relations expertise with stakeholder coaching, problem solving and people‑centred decision making.

Working closely with leaders, People & Culture Business Partners and key stakeholders, you'll provide practical and commercially minded advice across a broad range of employee relations matters. From supporting performance, conduct and grievance matters through to workplace investigations, change initiatives and industrial relations activities, you'll help navigate complex situations with fairness, empathy and sound judgement.

You'll also contribute to building capability across the organisation by supporting leaders with advice, coaching and education, while identifying opportunities to continuously improve employee relations practices and processes. No two days are the same, making this an exciting opportunity for someone who enjoys variety, meaningful work and partnering with leaders to create positive outcomes.

At BOQ Group, you'll be part of a People & Culture function that is passionate about helping our people thrive while supporting our purpose of building social capital through banking.

About You

You'll bring a strong foundation in employee relations (ER) or Industrial Relations (IR) and a genuine passion for helping people navigate workplace challenges with confidence, integrity and care. You enjoy partnering with leaders, building trusted relationships and translating complex legislation and risk considerations into practical, actionable advice.

You are naturally curious and solutions-focused, with the ability to balance business outcomes with employee experience. Comfortable managing sensitive matters, you'll approach investigations, grievances and performance matters with empathy, discretion and sound judgement.

You have a strong understanding of Australian employment and industrial relations legislation and are confident managing complex ER cases from start to finish. You communicate clearly, influence effectively and can adapt your approach to a range of stakeholders, from frontline leaders through to senior leadership and external representatives.

Most importantly, you'll share our values and believe that creating an inclusive, respectful and high‑performing workplace matters. You'll be someone who wants to make a real difference, enjoys working collaboratively and is excited by the opportunity to contribute to an organisation where people are at the heart of everything we do.

Why join BOQ Group?

At BOQ Group, we know our people do their best work when they feel supported, valued and empowered. That's why we're committed to creating an inclusive workplace where individuality is celebrated and diverse perspectives help us grow stronger together.

You’ll join a purpose‑driven organisation with a proud heritage and a progressive mindset. We offer the opportunity to work on meaningful challenges, collaborate with talented colleagues and contribute to work that makes a genuine impact across our business and communities.

If you’re looking for a role where you can influence positive workplace outcomes, grow your career and be part of a team that truly cares, we’d love to hear from you.

About Us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Benefits

• Flexible working arrangement - Balance your work and personal life with ease.
• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.
• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.
• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.
• Purchase additional annual leave - Need more time off? You can buy extra leave days.
• Discounted private health insurance plan - Take care of your health with our special rates.
• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family
• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.
• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!