Employee Experience and Communications Partner

IOOF Holdings Limited; City of Melbourne, Council of the City of Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

A financial services company is seeking an experienced Employee Experience and Communications Partner to lead best-practice initiatives in communications and employee engagement. This role requires over 10 years of experience and excellent storytelling skills. The position is based in Melbourne or Sydney and offers a permanent full-time contract.

Qualifications

• 10+ years’ experience in communications or organisational change.
• Exceptional writing skills with an ability to simplify complex ideas.
• Experience delivering enterprise-wide engagement initiatives.

Responsibilities

• Lead enterprise-wide communications and employee experience strategies.
• Create compelling content across various channels.
• Support and coach senior leaders in communications.

Skills

Communications expertise

People & Culture experience

Stakeholder engagement

Project management

Writing and storytelling

Education

Tertiary qualifications in Communications or related fields

Tools

Microsoft Office suite

Zoom

Teams

Job description

Employee Experience and Communications Partner

Location: MELBOURNE, VIC, AU, 3008; SYDNEY, NSW, AU, 2000

Employment Type: Permanent Full Time

• Lead enterprise-wide communications and employee experience strategies at Insignia Financial
• Partner with senior leaders to deliver impactful messaging and moments that matter
• Drive innovation in internal communications and employee engagement initiatives

We’re looking for a strategic and creative Employee Experience and Communications Partner to join our Organisational Development and Employee Experience team.

Based in Sydney or Melbourne, this role will lead the design and delivery of best-practice communications and employee experience initiatives that enhance engagement, foster belonging, and bring our culture to life.

What You’ll Be Doing

• Act as a communications partner to key business areas, crafting and executing end-to-end strategies
• Create compelling content across channels—newsletters, intranet posts, executive messaging, presentations, and events
• Maintain communications calendars and stakeholder maps, identifying opportunities for innovation
• Lead employee experience projects and events that foster connection and engagement
• Support and coach senior leaders in delivering impactful communications
• Continuously improve communications and experience strategies using data, feedback, and insights
• Champion our employer brand and help shape a consistent and engaging employee experience across the organisation

What You’ll Bring

• 10+ years’ experience in communications, People & Culture, or organisational change, ideally within financial services
• Tertiary qualifications in Communications, HR, Organisational Development, or related fields
• Exceptional writing and storytelling skills, with the ability to simplify complex ideas
• Strong stakeholder engagement and influencing capabilities across all levels
• Experience delivering enterprise-wide engagement initiatives and events
• Tech fluency across comms platforms (e.g. Zoom, Teams, email marketing tools, Microsoft Office suite)
• A strategic mindset with a passion for creating meaningful employee experiences
• Strong project management, planning, and execution skills

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.